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Startup Metrics

TechEmpower

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics 260
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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Customer 166
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Four Innovative SaaS To Get Excited About

Tech Zulu Event

SaaS – or Software as a Service – platforms are all the rage. Essentially a business model where software is licensed and distributed from a central location, SaaS companies can now be found in telecoms, human resources, and more. RelinkLabs is a pioneering HR SaaS tool based in Scandinavia.

SaaS 49
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Generative AI – The End of Empty Textboxes

TechEmpower

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520
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Mission Debuts Managed Services, Cloud Consulting After Merger

socalTECH

According to the newly formed company, it completed all three of those mergers earlier in 2018, and now has a customer base of 175 enterprises. The company said its core customers are in the media and entertainment, mobile gaming, digital media, education, consumer goods, marketing, ecommerce, and Software-as-a-Service (SaaS) verticals.

Services 133
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Nimble Ties Into HootSuite

socalTECH

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.