Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

OCTOBER 11, 2010

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics."

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

APRIL 30, 2023

Market research can thus be based on real customers and a previously tested market. The auto industry and others have used this model for generations, so business processes and metrics for innovation are well documented. Timing is critical, as well as focus on marketing and customer satisfaction. Martin Zwilling

Social Media 92

Social Media Study Research Satisfaction 92

Startup Professionals Musings

AUGUST 8, 2020

Market research can thus be based on real customers and a previously tested market. The auto industry and others have used this model for generations, so business processes and metrics for innovation are well documented. Timing is critical, as well as focus on marketing and customer satisfaction. Martin Zwilling.

Startup 157

Startup Social Media Study Research 157

Startup Professionals Musings

MARCH 12, 2017

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations. Measure customer response and action. Get the message from your customer.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

JULY 15, 2020

For the business to prosper, every employee, and your customers, must know and relate to your core values, such as product excellence, care for the environment, and personal integrity. Implement the key business metrices you will live by. These are the timeless principles that must guide all hiring, marketing, and execution decisions.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

MAY 5, 2013

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics."

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

APRIL 28, 2021

Look for validation from your mainstream customers. No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Berkonomics

AUGUST 4, 2016

More important, a servant leader involves employees in the process of decision–making, focusing upon the performance and satisfaction of employees. Elon Musk, who obsesses with metrics and constantly asks for employees to feed him their concerns but makes bold moves on his own. Doesn’t sound tough or forceful enough for you?

Satisfaction 120

Satisfaction Metrics Resource Email 120

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Startups should begin by selecting just a few of the vast array of social media offerings out there, and customize based on results.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

SEPTEMBER 3, 2018

Market research can thus be based on real customers and a previously tested market. The auto industry and others have used this model for generations, so business processes and metrics for innovation are well documented. Timing is critical, as well as focus on marketing and customer satisfaction. Martin Zwilling.

Startup 65

Startup Social Media Study Research 65

Startup Professionals Musings

JUNE 3, 2015

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur 111

Entrepreneur Search Engine Optimization Satisfaction Social Media 111

Startup Professionals Musings

JULY 22, 2016

You need to quantify measurable criteria for success, using business metrics. These could include customer penetration, revenue growth, budget guidelines, and industry visibility. Team members begin by working with industry experts, advisors, and customers to validate assumptions, implementation plans, and financial parameters.

Startup 56

Startup Metrics Entrepreneur Resource 56

Startup Professionals Musings

JULY 30, 2014

Market research can thus be based on real customers and a previously tested market. The auto industry and others have used this model for generations, so business processes and metrics for innovation are well documented. Timing is critical, as well as a focus on marketing and customer satisfaction.

Technology 103

Technology Entrepreneur Study Research 103

Startup Professionals Musings

DECEMBER 30, 2016

Until a new brand has national recognition or high promotion, it won’t be found or used by local customers or out of town visitors. You need metrics to show dominant penetration of the relevant customer demographic, added value over existing media, and real customer testimonials of value.

Advertising 63

Advertising Content Social Media Satisfaction 63

InfoChachkie

JANUARY 16, 2018

We have customers from so many different industries like software, financial services, healthcare, and media. We could also spend time talking with customers rather than updating investors. I think in the end it’s helped us build a better product because we are resource-constrained. We can make all the decisions ourselves.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

SEPTEMBER 6, 2014

“Your values as you create a startup are the key to creating an enviable culture that attracts more customers,” says Ann Rhoades in her book Built on Values. I believe in a startup culture that strongly transmits the values of integrity, customer focus, and results. You are on the outside what you are on the inside. Input = output.

Startup 101

Startup Tips Education Customer 101

Startup Professionals Musings

AUGUST 21, 2016

Market research can thus be based on real customers and a previously tested market. The auto industry and others have used this model for generations, so business processes and metrics for innovation are well documented. Timing is critical, as well as focus on marketing and customer satisfaction. Martin Zwilling.

Technology 57

Technology Startup Study Research 57

Startup Professionals Musings

JUNE 4, 2016

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Search Engine Optimization 55

Search Engine Optimization Satisfaction Entrepreneur Social Media 55

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. They are all about how customers broadcast their pleasure or unhappiness to others. Customer upsell: Sell more to existing customers.

Customer 100

Customer Custom Satisfaction Social Media 100

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. It’s more about which customers broadcast their pleasure or unhappiness to others. Customer upsell, selling more to existing customers.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus on the mainstream customer majority.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Tech Zulu Event

NOVEMBER 10, 2013

You always want perfect data on what customers are doing. But what does the customer physically do at the theatre when they’re there and making a choice? When you spend large chunks of time (and resources) looking at data, you begin to wonder what you’re watching and what information is really worth gathering.

Product 87

Product Fandango Design Startup 87

Startup Professionals Musings

NOVEMBER 24, 2017

Measure your agility by putting metrics on change. Count the number of new projects, time and resources required to implement, and measure the return in revenue, customer satisfaction, or cost savings. Create a non-online memorable customer experience. Build a community with face-to-face between customers.

Customer 52

Customer Custom Technical Review Summary 52

Startup Professionals Musings

NOVEMBER 14, 2016

These are the endless stream of email, phone calls, and daily crises which prevent really important accomplishments, like closing customers. I recommend that entrepreneurs test the market with a minimum viable product (MVP), before burning resources on the ultimate solution, only to find the market has changed.

Tips 100

Tips Activity Startup Product 100