article thumbnail

Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

Customer 156
article thumbnail

How to Nail a Group Presentation

Both Sides of the Table

Most people suck at presenting to big groups. It’s a shame because the ability to nail these presentations at key conferences can be once-in-a-lifetime opportunities to influence journalists, business partners, potential employees, customers and VCs. – No great presentation can be delivered like a conversation.

Slides 399
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Managing Your Startup Board?—?A Short Presentation

Both Sides of the Table

A Short Presentation I was invited to do a keynote presentation at the Khosla Ventures CEO Summit this week in Sausalito. Often these projects took 12–18 months so by the time companies shipped product they often found out that the product didn’t meet customer needs. Below is the full presentation embedded.

Startup 234
article thumbnail

Find your “teacher customer.”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Find one to teach you.

Customer 243
article thumbnail

6 Keys To A Winning Business Model For Your Customers

Startup Professionals Musings

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Your challenge is to present a total business solution to the right customer set to build your credibility and momentum.

Customer 109
article thumbnail

How to Present and Answer Questions in a Team Presentation or VC Pitch

Both Sides of the Table

I sit through a lot of presentations. These range from companies pitching me to portfolio companies presenting at board meetings. Each of these scenarios has a team presenting. Some CEO’s are masters at communicating when team members are present. Some fare less well. This is really annoying. Summary : Teams matter.

article thumbnail

Startup Metrics

TechEmpower

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics 260