Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Custom Customer Tips 280

Startup Professionals Musings

OCTOBER 16, 2022

Yet credible reports on current trends tell us just the opposite. According to a report last year from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

socalTECH

AUGUST 27, 2014

Santa Monica-based TigerText , the secure messaging service provider for the enterprise market, reports that it has seen a spike of 750 percent in its message volume in the first half of the year. The company said the growth comes due to record sales and customer growth at the company. READ MORE>>.

Software Review 138

Software Review Santa Monica Platform Report 138

Both Sides of the Table

MAY 7, 2011

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice.

Software Review 285

Software Review Software Blogging Startup 285

TechCrunch LA

APRIL 12, 2018

More specifically, it’s the contractors that service equipment like the heating, ventilation and cooling systems at commercial and residential properties across the U.S. The two men built a suite of services to help contractors like their fathers manage their businesses.

Glendale 271

Glendale Los Angeles Startup Technical Review 271

socalTECH

OCTOBER 9, 2012

TrueCar , the Santa Monica-based provider of auto buying and pricing software, is powering another online vehicle purchase service with a deal with Regions Bank , the company said today. Financial impact of the deal was not disclosed. READ MORE>>.

Truecar 150

Truecar Software Review Santa Monica Pricing 150

TechCrunch LA

OCTOBER 19, 2019

TechCrunch spoke to two customers who said the Mercedes-Benz’ connected car app was pulling in information from other accounts and not their own, allowing them to see other car owners’ names, recent activity, phone numbers, and more. The other customer said they did not attempt to test either feature.

Startup 189

Startup Los Angeles Custom Customer 189

Startup Professionals Musings

SEPTEMBER 13, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Barter your services for their services. Commit to a major customer.

Startup 136

Startup Technical Review Equity Incubator 136

socalTECH

AUGUST 1, 2014

George Collado: It''s employee management software. We use a SaaS model, and we work with hospitality companies, such as hotels, restaurants, food service, and we help track employee performance in real time. It''s too cumbersome, and most of the products are 360 reviews, corporate management type products, which are too expensive.

Help 223

Help Hermosa Beach Technical Review Redondo Beach 223

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Custom 97

Custom Customer Software Review SaaS 97

Berkonomics

JUNE 16, 2016

Dave’s note: Our guest author this week is Kevin McDonald, Executive Vice President and Chief Information Security Officer at Alvaka Networks, a network services and security firm in Irvine, California. Many websites are compromised and have been hacked with or set up with embedded nefarious software. So, what can you do?

Anthem 120

Anthem Software Review Email Organization 120

Both Sides of the Table

JULY 13, 2012

” It’s hard to really find fault with the reporting. But only from customers. That’s because you are not their customer. Tech Companies & Calls: I once read a quote on Twitter that said, If you use a tech service for free then product is you. In some ways it appears factually correct. In fact, it is.

Mobile 311

Mobile Technical Review Google Screening 311

Startup Professionals Musings

JANUARY 18, 2020

Yet credible reports on current trends tell us just the opposite. According to the most recent report from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

NOVEMBER 17, 2021

Traditional business intelligence (and data mining) software does a very good job of showing you where you’ve been. The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Customer retention with churn modeling.

Startup 99

Startup Social Media Study Guide 99

Startup Professionals Musings

APRIL 28, 2021

Look for validation from your mainstream customers. No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

DECEMBER 6, 2019

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Barter your services for their services. Commit to a major customer.

Startup 128

Startup Technical Review Equity Incubator 128

Tech.Co

OCTOBER 27, 2023

As part of the latter deal, Amazon employees and cloud customers will get early access to the technology. It is trained on over 137 billion text and code parameters – the same as Meta's Llama 2. ” The only exception is if you're flagged for a trust and safety review. What is Claude AI?

ChatGPT 139

ChatGPT Artificial Inteligence Training Startup 139

Both Sides of the Table

FEBRUARY 14, 2010

How to Interpret Analyst Reports. The stats are often quoted from the latest reports. Fortunately I was mostly a technology consultant, which meant that I coded computers, designed databases and planned system integration projects. The headlines in the media are filled with that latest stats. Stats sell. “Yes.

Statistics 415

Statistics Startup Report Research 415

Startup Professionals Musings

FEBRUARY 23, 2018

The image of a self-proclaimed expert who can generate a report, make a great presentation, and leave you to do the implementation, is just not attractive when you don’t have a staff, and you are already overloaded with the crisis of the day. Treat every business as a customer, not a client.

Social Media 56

Social Media Software Review Custom Customer 56

Startup Professionals Musings

FEBRUARY 6, 2019

Traditional business intelligence (and data mining) software does a very good job of showing you where you’ve been. The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Customer retention with churn modeling.

Social Media 70

Social Media Study Guide Examples 70

Startup Professionals Musings

NOVEMBER 1, 2014

Yet credible reports on current trends tell us just the opposite. According to the most recent report from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service.

Entrepreneur 106

Entrepreneur Technical Review Software Review Report 106

Tech Zulu Event

APRIL 9, 2014

Due Diligence. ” Stephen paints us a picture of why he got involved, and the importance of SkillBridge’s service. You, as a user, will post a project, out there for the world to see, then ask for freelancers to bid their services. Marketing & Branding. Investor Decks. Training Materials. Financial Models.

Outsource Development 105

Outsource Development Software Review Technical Review Outsource 105

socalTECH

MAY 21, 2013

The consumer piece is a big part of our business, and the next big piece is the advertiser platform, plus everything we wrap around the advertiser experience, helping them to manage their content, and provide great reporting, and helping them to understand the ROI of doing business with us. When did the split with AT&T happen?

Technical Review 223

Technical Review Glendale Advertising Google 223

Both Sides of the Table

JUNE 28, 2018

My friend Michael Broukhim, founder & co-CEO of FabFitFun and I recently had a catch-up meeting for 3-miles on the Santa Monica “Bird Trail” No company has ever elicited so many questions by friends, colleagues, entrepreneurs, fellow VCs and journalists as has Bird, the company that pioneered the electronic scooter as a service market.

Santa Monica 256

Santa Monica Funding Startup Course 256

socalTECH

MAY 21, 2013

A consumer piece is a big part of our business, and the next big piece is the advertiser platform, plus everything we wrap around the advertisers experience, helping them to manage their content, and provide great reporting, and helping them to understand the ROI of doing business with us. When did the split with AT&T happen?

Technical Review 211

Technical Review Glendale Advertising Google 211

Startup Professionals Musings

DECEMBER 1, 2014

Traditional business intelligence (and data mining) software does a very good job of showing you where you’ve been. The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Customer retention with churn modeling.

Entrepreneur 103

Entrepreneur Social Media Study Guide 103

Tech Zulu Event

JANUARY 19, 2012

“The object is to exploit the convergence of people, information, products, services and places with today’s smartphones and tablets, which drive online orders in addition to purchases from brick-and-mortar stores.”. Due to the combination of these factors, marketers began to more heavily fund digital platforms.

Mobile 85

Mobile Software Review Statistics Technical Review 85

Startup Professionals Musings

JANUARY 12, 2018

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Barter your services for their services. Commit to a major customer.

Startup 53

Startup Technical Review Equity Incubator 53

Both Sides of the Table

AUGUST 27, 2012

They were stark in that he had just sold his company to Microsoft for a reported $1.2 I believe there needs to be more focus on reinventing eduction, healthcare, energy and even less noble industries such as television, telephony and financial services. We once thought Microsoft was a monopoly on the Internet due to IE.

Technical Review 299

Technical Review Venture Capital Yammer Google 299

Both Sides of the Table

SEPTEMBER 28, 2014

You are particularly vulnerable if: You have revenue concentration (few customers each providing a large total of percentage of your revenue). You have a large number of startup customers (because when markets crash they have a funny way of going bankrupt quickly or cutting burn precipitously).

Startup 383

Startup Company Companies .Net 383

Startup Professionals Musings

FEBRUARY 18, 2016

Traditional business intelligence (and data mining) software does a very good job of showing you where you’ve been. The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Customer retention with churn modeling.

Social Media 62

Social Media Study Guide Examples 62

Startup Professionals Musings

MARCH 12, 2013

Traditional business intelligence (and data mining) software does a very good job of showing you where you’ve been. The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Customer retention with churn modeling.

Startup 98

Startup Social Media Study Guide 98

Startup Professionals Musings

JUNE 3, 2019

With the ITRC 2018 End-of-Year Data Breach Report revealing a 126 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. billion, now providing identity theft services for nearly 5 million consumers in all 50 states.

Technical Review 78

Technical Review Symantec Social Network News 78

Both Sides of the Table

MAY 23, 2012

The most recent report to weigh in on the troubles of the industry was produced by the esteemed Kauffman Foundation. Looking ahead at the next decade I am excited by what I believe will be viewed as one of the best and most rational investment periods for venture capital due to seven discrete factors: 1. Thank you, Aaron Sorkin!

Venture Capital 347

Venture Capital Capital Technical Review Startup 347

socalTECH

AUGUST 20, 2013

There''s been a war brewing in Los Angeles, between a trio of ride services-- Lyft , Uber , Sidecar -- and the city''s taxi drivers--over a new generation of Internet-enabled and smartphone-friendly, connected rideshare services, versus what has been an old, opaque, and phone-driven taxi establishment. We''re focused on taxis.

Startup 210

Startup Los Angeles Services Training 210

Tech Zulu Event

SEPTEMBER 25, 2012

Just days after launching its credit card payment service, Groupon acquired Savored a leading provider of reservations with more than 1000 top restaurants across the United States using it. This is set to complement Groupon’s efforts in yield management due to its 40 percent discounts for each table. Full Tables, Happy Customers.

Software Review 64

Software Review Email Competition Acquisition 64

SoCal CTO

DECEMBER 1, 2010

The United States is now a debtor nation to China and that the bill is about to come due. Five Reasons You Haven’t Launched - Software By Rob , November 10, 2010 Photo by stevendepolo. These are probably the two sites where I've posted the most reviews. This Thanksgiving it might seem that there’s a lot less to be thankful for.

Technical Review 175

Technical Review Startup Product Technology 175