Startup Professionals Musings

MARCH 14, 2022

billion, now providing identity theft services for nearly 80 million users around the globe. Make your company visible, reachable and responsive through social networks. I know companies who collect sensitive data from consumers all the time, and still seem to keep a trusted image (Amazon.com, Ebay).

Custom 137

Custom Customer Technical Review Symantec 137

Startup Professionals Musings

NOVEMBER 12, 2021

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Promote your blog by including your blog link in your e-mail signature, on your website, in social networking profiles, and by providing signed comments to other blogs on a daily basis.

Blogging 135

Blogging Services Search Engine Optimization Web 135

SoCal CTO

MAY 15, 2009

Just a quick note that I'll be moderating a Technology Council Event : Social Networking as a Business Strategy May 19, 2009 - Culver City Social networking media are used on a daily basis to grow businesses and expand career opportunities. Can social networking be a money-maker for companies?

Social Network 150

Social Network Networking Yammer CTO Hire 150

socalTECH

JANUARY 23, 2013

If you are a millenial entering the workforce, what would you be most comfortable with -- a tool designed to work and look like a social network, or a tool built around an old fashioned corporate enterprise software UI? PromoJam debuted its brand new, self-service version of its social promotions tool today, PromoJam 2.0,

Tool 190

Tool Services Social Network Template 190

Startup Professionals Musings

JULY 1, 2019

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. In fact, businesses need to adapt even more completely to the changes in the buying and social behavior of consumers. Authority – the guiding light. First Moment of Truth.

Custom 85

Custom Customer Social Media Technical Review 85

Startup Professionals Musings

AUGUST 22, 2015

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Real two-way conversations with real customers, including the all-important body language, are unheard-of these days.

Custom 104

Custom Customer Startup Social Network 104

socalTECH

OCTOBER 17, 2008

Santa Monica-based Cornertone OnDemand, a provider of software-as-a-service tools for human resources management, said this week that it has added new social networking features to the firm's product. The new product provides online communities, user profiles, blogs, and wiki features for business collaboration.

Social Network 100

Social Network Cornerstone OnDemand Networking Santa Monica 100

Startup Professionals Musings

JULY 12, 2014

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Real two-way conversations with real customers, including the all-important body language, are unheard-of these days.

Custom 106

Custom Customer Entrepreneur Social Network 106

Startup Professionals Musings

JUNE 28, 2023

The pervasiveness of social networking and the Internet has caused a new focus and value on “openness,” which leads to a new element of leadership, called “open leadership.” Employees can share best practices with customers on social network platforms and customers can help each other.

Social Media 112

Social Media Media Software Review Social Network 112

Startup Professionals Musings

FEBRUARY 7, 2018

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Real two-way conversations with real customers, including the all-important body language, are unheard-of these days.

Custom 53

Custom Customer Social Network Study 53

Startup Professionals Musings

JUNE 6, 2021

alone, the target demographic for these services is 125 million singles that are between 19 and 65. The same Online Dating Magazine estimates that there are more than 1,500 online dating services online in the U.S. alone, with 1,000 new online dating services opening every year. Social networks. So are customers.

Sites 134

Sites Social Network Competition Networking 134

Startup Professionals Musings

FEBRUARY 26, 2023

Based on traditional research, getting new customers is five to ten times harder than getting additional revenue from existing customers. Thus the subscription model (low fixed monthly payments), has become the norm for new products and services. Network model. Private club model. Front-of-the-line model.

Startup 117

Startup Pricing Custom Customer 117

Startup Professionals Musings

APRIL 24, 2012

It seems like many business people are becoming so technology addicted to their iPhones and email that they forget to listen to what their customers want, or even forget to ask. Slightly more said it’s okay to be “plugged in” during their honeymoon, and eight percent think it’s alright to surf the web during religious services.

Custom 111

Custom Customer Social Network Email 111

Startup Professionals Musings

JULY 9, 2022

There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS). Upgrades and troubleshooting can normally be provided over the network, as well. Infrastructure as a Service (IaaS). Platform as a Service (PaaS). Social Media.

Technology 133

Technology Cloud Computing Social Media Networking 133

socalTECH

SEPTEMBER 30, 2013

Santa Monica-based customer relationship management (CRM) software developer Nimble is looking to bolster its customer base in the nonprofit sector, saying that it has started to offer a 30 percent discount on its service to nonprofits, for life. contact track sales management relationship customer nonprofit pricing nimble'

Pricing 157

Pricing Santa Monica Social Network Custom 157

Startup Professionals Musings

MARCH 8, 2012

Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. For example, while the customer paradigm is shifting rapidly to smartphones, a survey last year indicated that just 12 percent of small businesses had that reach.

Custom 93

Custom Customer Networking Entrepreneur 93

Startup Professionals Musings

OCTOBER 3, 2020

The pervasiveness of social networking and the Internet has caused a new focus and value on “openness,” which leads to a new element of leadership, called “open leadership.” Employees can share best practices with customers on social network platforms and customers can help each other.

Framework 159

Framework Social Media Software Review Social Network 159

socalTECH

AUGUST 30, 2012

Los Angeles-based Fliptu , the social media promotion startup headed by Jeremy Gocke, says it has started to line up a significant number of artists, bands, celebrities, and lifestyle brands for its service today. Fliptu's founders are Jeremy Gocke and Doug Deluca, who is co-executive producer of Jimmy Kimmel Live. READ MORE>>.

Social Network 223

Social Network Startup Social Media Media 223

socalTECH

MARCH 4, 2013

Nimble , the developer of customer relationship management software, said today that it has launched a program for startups, which will offer up a free year of its service. The company said the effort is part of an effort to both support the startup community--as well as connect with future integration partners. READ MORE>>.

Software 183

Software Startup Social Network Email 183

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Custom 104

Custom Customer Startup Competition 104

Startup Professionals Musings

DECEMBER 8, 2021

If you are in the almost 30 percent of all small businesses who still ignore social media, you need to read the book by Dave Carroll, “ United Breaks Guitars.” It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world.

Social Media 142

Social Media Media Platform Custom 142

Startup Professionals Musings

MAY 27, 2020

Based on traditional research, getting new customers is five to ten times harder than getting additional revenue from existing customers. Thus the subscription model (low fixed monthly payments), has become the norm for new products and services. Network model. Private club model. Front-of-the-line model.

Startup 168

Startup Custom Customer Netflix 168

Startup Professionals Musings

DECEMBER 6, 2012

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only.

Social Media 91

Social Media Custom Customer Media 91

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. In fact, businesses need to adapt just as completely to the changes in the buying and social behavior of consumers. High-technology product startups, without customers, don’t make a business.

Custom 100

Custom Customer Startup Social Media 100

Startup Professionals Musings

JULY 11, 2013

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only.

Social Media 99

Social Media Custom Customer Media 99

socalTECH

DECEMBER 5, 2011

Santa Monica-based Nimble , the developer of customer relationship management and contacts management software headed by Goldmine Software founder Jon Ferrara, looks to be shifting its sights to paid, business accounts. Nimble will continue to offer a free, single-user version of the service. READ MORE>>.

Santa Monica 213

Santa Monica Social Network Competition Software 213

Startup Professionals Musings

JANUARY 15, 2022

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 126

Social Media Media Startup Platform 126

Startup Professionals Musings

DECEMBER 17, 2022

I’m talking about the kind of change that moved Apple from personal computers to music distribution to consumer electronics, and Amazon from books to e-Commerce to cloud computing services. Initially, all companies sell to customers who are the easiest to reach and most excited about the new product. Prices begin to decline quickly.

Startup 106

Startup Pricing Cloud Computing Custom 106

socalTECH

APRIL 24, 2013

Greenspan said the goal of the new company is to build an automated system that taps into social networks to find customers, based on their online presence: for example, if a user complains on Facebook that they are unhappy with their current Internet service, the firm promises to help deliver that customer to a telecom or cable provider.

Santa Barbara 190

Santa Barbara Social Network Examples Marketing 190

socalTECH

APRIL 7, 2016

Australia--known for its own version of the tech industry, also called the Silicon Beach --has at least six companies which have opened up offices across the region in the last year, including: Clapit (www.clapit.com) - social networking and sharing apps. Bombd (www.bombd.com) - social networking apps.

Southern California 100

Southern California Startup Social Network Networking 100

Startup Professionals Musings

JANUARY 3, 2011

Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. To compete, startups must find ways to provide customers an easier, faster, more pervasive connection to digital networks, via mobile as well as the Internet.

Custom 91

Custom Customer Startup Networking 91

Startup Professionals Musings

OCTOBER 14, 2010

It seems like many entrepreneurs are becoming so technology addicted to their iPhones and email that they forget to listen to what their customers want, or even forget to ask. Slightly more said it’s okay to be “plugged in” during their honeymoon, and eight percent think it’s alright to surf the web during religious services.

Custom 93

Custom Customer Social Network Email 93

Berkonomics

APRIL 2, 2020

Take for example, the public’s quick acceptance of Facebook, Instagram, Twitted and other social networking portals, leaving early leader MySpace wondering what happened to their comfortable lead and large fan base. Think carefully for a moment: are you investing in your own form of buggy whip product or service today?

Southern California 177

Southern California Examples Social Network Press 177

socalTECH

MAY 7, 2013

A new, Los Angeles startup, SendUs , launched its services to help brands manage user-generated video content this morning, saying that its platform helps companies leverage that user-generated content and turn it into videos for companies. Are you a company looking to find and promote user-generated videos around your brand?

Platform 190

Platform Social Network Content Los Angeles 190

Startup Professionals Musings

SEPTEMBER 15, 2013

Self-employed services specialists are just as important, and most often operate remotely (from anywhere in the world) in this age of the Internet. As your business starts up, you need marketing programs, Search Engine Optimization (SEO), Search Engine Marketing (SEM), a modern “pull” strategy based on social networks, and lead generation.

Entrepreneur 106

Entrepreneur Services Search Engine Optimization Startup 106

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience. Managing business growth is more than metrics.

Sales 147

Sales Metrics Guide Startup 147

socalTECH

MARCH 29, 2011

San Diego-based VMIX , the developer of online video management and hosting services, reported today that it has launched a new product aimed at helping its customers rent videos on the Facebook social networking site. Pricing on the new offering was not announced. READ MORE>>.

Product 154

Product San Diego Social Network Demand 154