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OpenMethods Connects With $5M For Contact Center Integration Software

socalTECH

Los Angeles-based OpenMethods , a developer of software for the contact center and telephony market, has raised $5M in a funding round, according to the company. The company's software connects the Oracle Service Cloud software, Oracle's CRM suite, with telephony software from Genesys, Cisco, Avaya, and Interactive Intelligence.

Oracle 100
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MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Customer 100
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Spotlight Names Marketing Chief

socalTECH

Calabasas-based Spotlight , the developer of ticket management software-as-a-service, said today that it has appointed Richard Dym as its Chief Marketing Officer. Dym has previously been CMO of OpSource, and also served at AXIS-One, SiteSmith, Tribal Voice and ParcPlace Systems. The company is backed by POint Judith Capital.

Marketing 140
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Interview with Damir Davidovic, NEOGOV

socalTECH

NEOGOV , which has quietly built an enterprise software company supplying human resources software to the government and public sector. How did you come across the market? The government and public sector is a fairly large market. It does take a long time to penetrate the market.

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An Inside Scoop on the Funding Environment and What it Might Mean for You

Both Sides of the Table

It is an heroic accomplishment in a brutal fund-raising market in which only market leaders can bring in that sort of money. Invoca had grown steadily and consistently since 2009 and by 2015 SaaS companies with scale had become hot – trading at a median of 7.3x But of course public markets had begun gyrating.

Funding 150
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Quick Pitch Friday: Taher Scherzay, Thaeres

socalTECH

Scherzay was previously the CTO at CrowdGather, and also had founded social media software firm FavRav. Thaeres is a SaaS-based, dashboard solution for mid-market enterprises. We looked at the market and tried to figure out how we could provide a solution for those industries, to specifically meet their needs.

Startup 159
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How Do You Know if You Have the Right CEO to Run Your Business Until the End?

Both Sides of the Table

I asked him about his thought process because Jason has already built a very successful business that has become the clear market leader in Marketing Automation for Phone Calls. We grew 100% in SaaS revenue year-over-year and 650% over the past three years. – the market moved massively our way.

Demand 150