Eric Greenspan

MAY 29, 2010

Make It Work is an extreme customer service company. We really do want to “delight every customer we serve&# ( 30,000+ customer testimonials to prove it ) and this is just one more tactic in our ultimate strategy of providing “Extreme Customer Service.&#. Customer Service Representative. Eric Greenspan.

Social Media 214

Social Media Customer Custom Media 214

Startup Professionals Musings

FEBRUARY 21, 2011

Self-employed services specialists are just as important, and are a growing part of this new “ age of the entrepreneur ” that I discussed last week. As your business starts up, you need marketing programs, Search Engine Optimization (SEO), Search Engine Marketing (SEM), a modern “pull” strategy based on social networks, and lead generation.

Entrepreneur 89

Entrepreneur Services Product Search Engine Optimization 89

Startup Professionals Musings

APRIL 27, 2011

An informal writing style is generally recommended. Promote your blog by including your blog link in your e-mail signature, on your website, in social networking profiles, and by providing signed comments to other blogs on a daily basis. Use the social networks, like Twitter, to ‘pull’ in the business.

Blogging 91

Blogging Search Engine Optimization Services Writing 91

socalTECH

JANUARY 18, 2011

What that did, is it helped us to expand the service to help publishers do the following: identify what content to write, how to distribute that content to various mediums, and how to monetize that content. Right now, news organizations write off the news cycle. In the process of doing that, we discovered some things.

Marketing 232

Marketing Funding Content Writing 232

Startup Professionals Musings

APRIL 13, 2019

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 79

Social Media Media Invest Platform 79

Both Sides of the Table

AUGUST 2, 2009

On Facebook (and nearly all social networks that preceded it) the relationship was always reciprocal – if I accept your invitation to follow me then I have to follow you. Twitter, by contrast, started as an open platform where people let anybody see what they were writing. Facebook. So why is this important for businesses?

Social Network 235

Social Network Writing Tool Startup 235

Startup Professionals Musings

DECEMBER 13, 2021

Use networking, the Internet, and personal contacts to really understand the ‘how’ and ‘why’ behind related success stories. Don’t be afraid to contact insiders directly, reach out through social networking, and reserve some time each day to expand your insight until you understand their story. Find your level of passion early.

Satisfaction 135

Satisfaction Entrepreneur Startup Mentor 135

Both Sides of the Table

AUGUST 24, 2010

What Quora has done is wrap social networking around Q&A with the more clever next-gen UX I’ve seen. I stumbled upon the Question, “ What-is-the-motivation-behind-writing-public-reviews-and-tips-as-on-Amazon-Yelp-Foursquare-StickyBits-etc &# and took the bait. distribution common in some social websites?

Technical Review 294

Technical Review Writing Content Sites 294

Startup Professionals Musings

APRIL 9, 2017

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 66

Social Media Media Tips Platform 66

Startup Professionals Musings

OCTOBER 2, 2013

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 101

Social Media Media Entrepreneur Metrics 101

Both Sides of the Table

MAY 10, 2015

As I write these words I already imagine my next deposition in which I’m asked to read this out loud. The vendor who previously serviced those accounts sued them. I started writing about problems when founding a startup years ago but the problem has gotten worse. *. Lawsuits. Lawsuits are becoming so prevalent these days.

Startup 150

Startup IP Writing Ideas 150

Both Sides of the Table

MAY 11, 2010

It’s not just the spammers or marketers trying to sell you products or services. And when I have time I try to write back. In the old days if you wrote people a physical letter, first it was a big effort to actually write and send the letter. I really do want to get back to everybody who writes to me.

Email 265

Email Startup Writing Blogging 265

Both Sides of the Table

APRIL 21, 2010

In writing anything positive about any of the companies I’m not suggesting that it means that I prefer them to any of their competitors. Also, some of the deals I write about I have actually seen as part of their fund raising process. Increasing this is also migrating to social network messaging but email is still king.

Venture Capital 265

Venture Capital Capital Email Blogging 265

Startup Professionals Musings

MARCH 8, 2017

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media may be low on your list.

Social Media 58

Social Media Media Platform Tool 58

Both Sides of the Table

JUNE 12, 2010

We both felt that the critical reasoning skills and writing skills were critical to our career development. How could it be when they always have “schlocky” ads or PSAs (public service announcements). Online text book rental service. Online radio music service. Social network app developer and ad network.

Venture Capital 217

Venture Capital Capital Metrics Competition 217

Startup Professionals Musings

AUGUST 22, 2012

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 95

Social Media Media Startup Platform 95

socalTECH

JUNE 18, 2009

Our interview today is with Santa Monica-based OneCubicle (www.onecubicle.com), a new startup we ran across recently, which is looking to provide a more professional social networking site for younger people. Gregg Champion: OneCubicle.com is a social business network for people on their first, second, and third jobs.

Social Network 100

Social Network Entertainment Startup CTO Coach 100

Startup Professionals Musings

JUNE 18, 2011

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. If your business is industrial B2B products, social media should be low on your list.

Social Media 93

Social Media Media Entrepreneur Platform 93

Both Sides of the Table

JANUARY 19, 2010

I’m writing this post as part of my series with Advice on Raising Venture Capital but will file it under Sales Tips as well since it applies equally to both scenarios. If one vocal person blurts out, “just give us the details, we all know social networking&# don’t assume that person speaks for the entire room.

Venture Capital 318

Venture Capital Startup Sales Writing 318

Both Sides of the Table

OCTOBER 15, 2009

We hired a head of technology, a head of customer service, a head of marketing, a head of strategy (which no startup should ever hire) a CFO and, ugh, 33 developers. On the other hand, I had never had to do the detailed work to get an intuitive feel for what customers wanted or how to train and service them.

Startup 299

Startup Venture Capital Technical Review Training 299

Startup Professionals Musings

AUGUST 20, 2013

Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. They will exit quickly. Show evidence of your expertise.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Tech Zulu Event

JULY 2, 2012

Moped too has no character limitation and a user can write as much or as brief as they want. Menshn is a topical chat service which allows posting of 180 characters with links to photos, videos, websites and images. The founder is also working group chats to allow as many people to exchange messages on the site.

Sites 73

Sites Social Network Writing Google 73

Startup Professionals Musings

APRIL 14, 2014

Sponsored by VISA Business If you have a unique product or service, and you are not selling it around the world on the Internet, now is the time to start. Here are the key steps for a personal home-based business website selling your consulting service or a few products (as an alternative to eBay): Go online to reserve a website domain name.

Startup 100

Startup Commerce Sites Blogging 100

socalTECH

APRIL 14, 2011

Howard Lindzon is CEO and Co-founder of StockTwits (www.stocktwits.com), the financial micro-messaging service. He was also the founder of Wallstrip, which he sold to CBS back in 2007, is an investor in a significant number of web and social media companies. Howard is based in San Diego, and spoke to us about StockTwits.

Ideas 248

Ideas Web Startup Content 248

Both Sides of the Table

DECEMBER 9, 2010

I believe that this is a major new area of growth & innovation for the Internet as Cloud Services start to form deeper & richer layers. I’m not covering the actual layers of the Internet (under the OSI model) but rather the Cloud Services layer. Let me explain. I’m just listed who I perceive as the market leaders.

Startup 343

Startup Technical Review S3 Services 343

Tech Zulu Event

OCTOBER 11, 2012

ZunguZ is a global social payment platform that integrates deeply into the social graph of Facebook and financial service providers. Co-Founder & Co-CEO of Integr8 Group – one of the largest private owned Information Communication and Telecommunication Managed Service providers in South Africa (Annex.13).

Software Review 92

Software Review Social Network Platform Technical Review 92

socalTECH

FEBRUARY 22, 2011

I do energy and materials investment, Internet investing, digital media investing, and financial services investing. We can also write checks as large as $35M out of the Omega Fund. Fouad ElNaggar: I think that what we offer to companies is a different level of service, even at the early stage, than super angels can provide.

Redpoint 154

Redpoint Southern California Cornerstone OnDemand Invest 154

Startup Professionals Musings

JULY 22, 2012

Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. They will exit quickly. Show evidence of your expertise.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

socalTECH

SEPTEMBER 1, 2011

The traditional way to handle that is to write code. In 2004, there was just rudimentary usage of web sites, and now, we've got cloud based, software-as-a-service. We also have many customers who find us through search engine activity and social network activity. The technology has just exploded.

Networking 214

Networking IBM IBM Pacific Palisades 214

Startup Professionals Musings

NOVEMBER 18, 2011

Many hosting services offer free tools, or will build a default website for you. If you want to also accept all the popular credit cards, that will require a merchant services account for a low monthly fee. The next step in complexity is building a software product that you can offer as a service to your customers. Start simple.

Commerce 99

Commerce Startup Sites Tool 99

Startup Professionals Musings

MARCH 17, 2017

You can also establish authority by writing and public speaking. Facebook initially capitalized on exclusivity by allowing only Harvard students to join their social network. When services are unique, difficult to obtain, or available for a limited time, their value increases, and your influencer level goes up.

Social Media 58

Social Media Customer Custom Entrepreneur 58

Startup Professionals Musings

JANUARY 10, 2013

Many hosting services offer free tools, or will build a default website for you. If you want to also accept all the popular credit cards, that will require a merchant services account for a low monthly fee. The next step in complexity is building a software product that you can offer as a service to your customers. Start simple.

Sites 78

Sites Commerce Startup Tool 78

socalTECH

SEPTEMBER 15, 2011

However, Los Angeles-based Postcard On The Run (www.postcardontherun.com) is trying to recapture that sense of value of physical photographs, with its new service, which turns digital photos into postcards. For those who haven't used your service, what does it do? We allow them to use our SDK to implement our service in their app.

Email 218

Email Startup Ideas Burbank 218

Tech Zulu Event

MAY 3, 2013

with a two-year service agreement beginning May 10. In particular, QuickMemo is part of the package and this component allows you to quickly catch a screen-capture, write notes on top of the image (or on the back as a memo) and then share them via bluetooth, email or social networks. ″ Optimus G Pro. Android 4.1.2

Screening 104

Screening IP Mobile Social Network 104

socalTECH

AUGUST 3, 2009

We build web software that improves the ability of people to manage their networks. We're specifically not a social network. We have a tool that gives you the ability to manage, leverage and grow your professional network, designed for professional service providers and people who live or die by their relationships.

Networking 113

Networking Startup Social Network Software 113

Startup Professionals Musings

SEPTEMBER 30, 2013

Forcing yourself to write down a plan is actually the only way to make sure you actually have a plan. If you give away your product or service to the first 10 customers, that’s a good learning experience, but it’s not real traction. If you have a product description, that’s necessary, but not sufficient. Sell one.

Funding 112

Funding Entrepreneur Startup CTO Hire 112

Both Sides of the Table

MAY 15, 2010

Clearly a startup should consult its lawyer before filing or not filing.But the attorneys I relied on to write this piece told me that they’ve done lots of Section 4(2) deals in the past, and would recommend it to clients who had relatively simple financing agreements (not tranched-out, not too many investors, etc.)

Venture Capital 285

Venture Capital Startup Advertising Redpoint 285