InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168

.Net Satisfaction Customer Custom 168

InfoChachkie

MARCH 23, 2015

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

APRIL 21, 2023

In my experience, finding real innovation in existing company environments is even tougher. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. From time to time, include customers and sales members in ideation sessions.

Coach 137

Coach Metrics Competition Ideas 137

Berkonomics

AUGUST 3, 2023

Some businesses require very little capital and the founder can self-finance the enterprise and retain 100% of its ownership and control from ignition through liquidity event (startup through sale). For those of you who fit that description, nice work. There is a lot to say about retaining control.

Venture Capital 295

Venture Capital Startup Class Invest 295

Berkonomics

DECEMBER 29, 2016

Some types of businesses generate more and more recurring revenues over time, often growing to a size where recurring revenues pay all of the overhead of the company – an enviable position. There is a phenomenon I have observed time after time with mature companies receiving over 75% of their revenues from recurring sources.

.Net 226

.Net Sales Customer Custom 226

SoCal Tech Calendar

AUGUST 10, 2011

Tuesday, August 16, 2011 -- Real Value of Customer Excellence. The customer is always rightwell, most times! Our August panel dives deeply into the new age of customer service. Our panelists will discuss their organizations best practices when serving high value customers. See [link] (more)

Customer 113

Customer Custom .Net Organization 113

InfoChachkie

AUGUST 22, 2016

He started by stating, “We track customer success.” My initial reaction was, “Great, but I am not sure that qualifies as non-obvious” but then he quickly knocked it out of the park, adding, “We define ‘customer success’ as enabling our customers to generate more prospects and close more sales. Share and Enjoy.

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

socalTECH

NOVEMBER 21, 2019

PayPal said the acquisition will help it in its efforts in digital commerce, and add an "extensive" set of consumer commerce capabilities to the company. PayPal said that the acquisition will "transform the shopping experience" for its consumers and also increase sales and customer engagement for its merchants. READ MORE>>.

Southern California 133

Southern California Commerce Acquisition .Net 133

Berkonomics

JULY 11, 2013

There is such leverage in high gross profit margins once a company is past breakeven. Every dollar of gross profit falls to the bottom line, increasing net profit faster with each transaction. That’s impressive sales leverage. Just to be fair, a 5% cut in costs would also double net profit.

.Net 207

.Net Sales Tool Social Network 207

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Sales/Marketing.

Sales 102

Sales Customer Custom Outsource 102

TechCrunch LA

OCTOBER 5, 2020

Companies that have leveraged technology to make the procurement and delivery of food more accessible to more people have been seeing a big surge of business this year, as millions of consumers are encouraged (or outright mandated, due to Covid-19) to socially distance or want to avoid the crowds of physical shopping and eating excursions.

Technical Review 343

Technical Review Startup Marketing San Diego 343

Both Sides of the Table

MAY 24, 2021

It has historically been the case that VCs would rather fund the promise of 100x in a company with almost no revenue than the reality of a company growing at 50% but doing $20+ million in sales. Goliath” mythology take on the titans of industry and wins. This “overnight success” was first financed in 2004.

Venture Capital 363

Venture Capital Capital Funding Startup 363

Startup Professionals Musings

MARCH 31, 2023

Selecting the right sales channels is one of the first strategic decisions that every startup faces. Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. Understanding culture is paramount, but measuring results is even better. Lead-stage content performance.

Metrics 102

Metrics Demand Paramount Content 102

Startup Professionals Musings

JULY 25, 2020

In my experience, finding real innovation in existing company environments is even tougher. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. From time to time, include customers and sales members in ideation sessions.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

JULY 3, 2020

Selecting the right sales channels is one of the first strategic decisions that every startup faces. Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. Understanding culture is paramount, but measuring results is even better. Lead-stage content performance.

Marketing 174

Marketing Invest Demand Metrics 174

TechCrunch LA

DECEMBER 8, 2020

He did note that in the four markets where the company has gone live since launching its business in January 2019 — San Diego, Los Angeles, the Inland Empire , and Sacramento — has yielded an annualized revenue run rate of over $400 million in gross merchandise value (the total value of home sales transacted on its platform).

Sales 282

Sales Demand San Diego Funding 282

Berkonomics

DECEMBER 22, 2016

One of my company CEO’s recently described his rule for acquisition success, and it resonated with me as a great goal for planning during acquisition exercises. This CEO states that he has made it work twice when acquiring companies, and that is enough for him to make it his rule for all future acquisitions.

Acquisition 120

Acquisition .Net Sales Email 120

Berkonomics

JANUARY 13, 2022

How might you view your successful exit from the company you have spent so much effort to build? You no longer need to worry over daily cash or threats to your net worth. To celebrate with your customers, who worry over continuity and look to you for assurances that the transition will not negatively affect them.

Writing 156

Writing Entrepreneur .Net Sales 156

Both Sides of the Table

DECEMBER 27, 2011

The most obvious way to explain this is with sales people. If you hire 6 sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business for 4-6 months. Are you looking to potentially sell the company in the next year or two?

Startup 418

Startup Venture Capital Sales Technical Review 418

Startup Professionals Musings

MAY 2, 2021

As it turned out, 17 of the 27 companies were still in business seven years later, which is at least double that of other studies. To determine what factors made a difference, the researchers compared the 27 companies using numerous variables. Here is my own net of those seven habits: Founder is ready, willing, and able to learn.

Startup 170

Startup Study Journal Sample 170

Both Sides of the Table

JUNE 17, 2017

The most obvious way to explain this is with sales people. If you hire 6 senior sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business 6 months. Are you looking to potentially sell the company in the next year or two?

Startup 227

Startup Venture Capital Sales Course 227

Tech.Co

MARCH 25, 2022

Another reason could be a steep drop in sales growth rate since the start of the pandemic, when many people suddenly became interested in getting groceries dropped off at their door. By ensuring their value isn't bloated, the company will net its employees better equity over time. It’s worth maybe $15B in public markets today.

Advertising 118

Advertising Tool .Net Google 118

TechCrunch LA

MAY 19, 2020

These are companies like the recent Y Combinator graduates Homestead and Rent the Backyard and United Dwelling, which has just raised $10 million in funding from investors including Lightspeed Venture Partners and Alpha Edison. The company uses a local nonprofit organization called Chrysalis to build its units. The Culver City, Calif.-based

Los Angeles 191

Los Angeles Startup Culver City .Net 191

Berkonomics

JUNE 8, 2017

Some businesses require very little capital and the founder can self-finance the enterprise and retain 100% of its ownership and control from ignition through liquidity event (startup through sale). For you who fit that description, nice work. There is a lot to say about retaining control. It’s an option, even though an expensive one.

Venture Capital 266

Venture Capital Class Invest Equity 266

Startup Professionals Musings

AUGUST 26, 2020

You see, inventing a business is about attracting money from investors and customers, rather than spending money on a challenging dream. billion net worth. Many inventors like to work alone, and are convinced that if their solution is amazing enough, investors and customers will come.

Customer 136

Customer Custom Examples .Net 136

Both Sides of the Table

MAY 19, 2018

When you raise money from investors you produce information that you are told they want and care about: A fund-raising deck that articulates your company strategy, plans, team, market, competitors and so forth. VCs (and LPs) have a vested interest in having more data, whether they want to invest in your company / firm or not.

Funding 336

Funding Venture Capital Startup Email 336

Both Sides of the Table

APRIL 25, 2011

It’s nearly impossible to get a services company financed by VCs. And stop effing around trying to create a product company.&#. It would not be a big stretch to image a well run service business like this making 15-25% net profit margins. You’re a small fish. Why Shouldn’t Most Services Businesses Raise VC?

Services 332

Services Venture Capital IP Startup 332

Startup Professionals Musings

SEPTEMBER 28, 2018

entrepreneurs consistently claim to be happier , and have a higher net worth than employees. There are some key strategies I recommend in developing that mindset, whether you are currently and employee or an aspiring entrepreneur: Keep the business customer at the top of your pyramid. Maximize your impact on the success of the company.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Both Sides of the Table

APRIL 16, 2011

After college Joanne worked for 4 years in retail apparel at Macy’s where she initially managed sales reps on the floor and then worked as a buyer of clothing. After 4 years of retail she went to “the other side of the business&# working for a clothing brand where she sold apparel to department stores and other companies.

Startup 311

Startup Sales Venture Capital Entrepreneur 311

Berkonomics

APRIL 10, 2014

Often, the lender then tracks the pledged assets until money is received or inventory sold, expecting repayment from the proceeds of sale. This type of funding is great for startup companies, refinancing existing loans, and financing for growth, mergers and acquisitions. Email readers, continue here.] The inability to finance raw.

Report 166

Report .Net Customer Custom 166

socalTECH

MAY 30, 2019

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, com, and Vivendi Universal Net USA, where he was also CEO. Our interview this morning is with Robin Richards , the CEO of Los Angeles-based CareerArc (www.careerarc.com).

Content 193

Content Social Network Coach Help 193

socalTECH

DECEMBER 12, 2014

One Los Angeles company-- OneStop Internet (www.onestop.com) has created a growing business handling exactly that. John Tomich: OneStop Internet is an e-commerce services company. The way we get compensated, is we receive a percent of net sales that flow through the website. Who are your ideal customers and market?

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

Startup Professionals Musings

AUGUST 18, 2018

In my experience, finding real innovation in existing company environments is even tougher. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. From time to time, include customers and sales members in ideation sessions.

Entrepreneur 64

Entrepreneur Coach Metrics Competition 64

Xconomy

NOVEMBER 7, 2016

. “Cognitive computing,” artificial intelligence, machine learning, and advanced data analytics are evolving companies’ understanding of their customers in game-changing ways. The Device-Agnostic Customer Experience. Where security concerns may have previously put companies off cloud, the tide may now be turning.

Artificial Inteligence 106

Artificial Inteligence Screening Google Customer 106

Both Sides of the Table

SEPTEMBER 15, 2013

Along with Greycroft Partners we were the first investors in Maker Studios 3 years ago when the company had no revenue and limited infrastructure. I agree with YouTube (that they provide more (hosting, ad sales, etc.) Building direct customer relationships with viewers (who want to tune into your channels). Sound interesting?

Networking 366

Networking Media Content Customer 366

InfoChachkie

JANUARY 18, 2012

Put it out on the Net, see what the reactions are…If you build something that starts to resonate, then you can start to… get into tech blogs and talk to the press and tell everybody what you are doing.” Number one is sales. Life is sales. Business development is sales. Winning customers is sales.

Entrepreneur 272

Entrepreneur Startup Conference Santa Barbara 272

Both Sides of the Table

NOVEMBER 3, 2009

Ajax was the new buzzword and many companies went overboard. and the subsequent acquisition sprees of companies like Google, Yahoo!, Many of these businesses were what First Round Capital called FNACs (features, not companies – this acronym has always stuck with me). Ditto for enterprise software companies.

Web 2.0 334

Web 2.0 Venture Capital Web Technical Review 334