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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168
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What’s Really Behind the Net Neutrality Ruling

Tech Zulu Event

Regardless which side of the isle you stand politically, you can be rest assured that the passage of net neutrality is a positive for you, and your ability to access the Internet like you have since the 1990’s. For the sake of argument, let’s say that net neutrality wasn’t passed. Images via Shutterstock.

.Net 40
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5 Considerations For Driving Growth In A New Business

Startup Professionals Musings

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. High customer loyalty and high team passion.

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5 Strategies For Balancing Revenue Versus User Growth

Startup Professionals Musings

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. High customer loyalty and high team passion.

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Are Business Plans Still Necessary?

Both Sides of the Table

I remember going to an Under the Radar conference in 2006 in the heat of the Web 2.0 There were tons of young entrepreneurs showing their latest Web 2.0 Unfortunately this was reinforced by the many conferences that rushed to espouse the benefits of Web 2.0 Cisco and others went out to fill out their Web 2.0 portfolios.

Web 2.0 334
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The Five Major Tech Trends of 2016

Xconomy

. “Cognitive computing,” artificial intelligence, machine learning, and advanced data analytics are evolving companies’ understanding of their customers in game-changing ways. The Device-Agnostic Customer Experience. Customer expectations now demand seamless and satisfying user experiences.