article thumbnail

A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.

.Net 182
article thumbnail

A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.

.Net 168
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Government Small Business Grants to Apply For in May 2024

Tech.Co

Department of Commerce Minority Business Development Agency (MBDA) 🔎 Want to browse the web privately? You can unsubscribe at any time. Government Small Business Grants to Apply For in May 2024 There are thousands of government funds to apply for. 🌎 Or appear as if you're in another country?

article thumbnail

Why you should never have a data room — the most counter-intuitive fund-raising advice you’ll ever…

Both Sides of the Table

Or if you’re a VC raising from LPs you have to list all of your deals, your investment value, your carrying value, your multiples, your IRRs, TVPIs, DPIs, etc along with net cashflows plus your previous LPAs. I often send the introduction email and then a second email to the reference to say, “This reference is really important to me.

Funding 336
article thumbnail

Another personal story: Timing is everything in a sale.

Berkonomics

The company of eight was engaged in web design, which, early in the growth of middle-sized business on the web, was hot at the time. And yes, his partner had a valid suit, having been locked out of the web-design business and denied access to decisions and accounting information. The surprise I could not ignore.

Sales 120
article thumbnail

Do your kids Google Poo?

Eric Greenspan

One day I get an email from Ms. We are huge proponents of the Internet, so the last thing we wanted to do was scare them and stop their kids from benefiting from using the Web. I then sent an email to my CTO Jeremy Anticouni asking him if www.poogling.com was available. He replied laughing, “Not anymore!&#

Google 115
article thumbnail

Interview with Michael Kantor, Orgoo

socalTECH

There are a lot of users, with lots of different email and instant messaging accounts, who are finding that there are too many ways to communicate with their friends and associates. People are using email, IM, soc nets like LinkedIn and Facebook, SMS, and video chat -- all of these are really places to communicate.

Email 113