Startup Professionals Musings

DECEMBER 13, 2020

The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result.

Customer 168

Customer Custom Services Startup 168

Startup Professionals Musings

APRIL 29, 2023

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

AUGUST 3, 2020

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

AUGUST 16, 2019

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

NOVEMBER 23, 2022

The result is fewer and fewer new ideas are volunteered by prospective leaders and key team members, and the business suffers from poor customer satisfaction or loss of market share. Your challenge is to show examples of forward-thinking companies that are ahead by doing things differently.

Ideas 116

Ideas Netflix Resource Customer 116

Startup Professionals Musings

NOVEMBER 28, 2022

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The best candidates quickly figure out that companies that don’t respond, demonstrate chaos during interviews, or keep delaying a decision are not a good opportunity.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

Startup Professionals Musings

JANUARY 24, 2021

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. Maximize your impact on the success of the company. Entrepreneurial thinkers always think and act like they own the company. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The best candidates quickly figure out that companies that don’t respond, demonstrate chaos during interviews, or keep delaying a decision are not a good opportunity.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Relationships also build loyalty, get referrals, and drive more sales. Under-promise and over-deliver on customer requests.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

JUNE 9, 2021

You get great satisfaction from overcoming all obstacles, and you have no problem with living or dying by your own decisions. Many of the great entrepreneurs of the past started their companies near business recessions and disruptions. It means you'll be facing a lot less competition. Your office would be where you want it.

Startup 168

Startup Ideas Satisfaction Entrepreneur 168

Startup Professionals Musings

DECEMBER 22, 2021

Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

MAY 8, 2022

Should you start a company solo or find co-founders to help you? Should the founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback.

Startup 130

Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

AUGUST 27, 2017

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

DECEMBER 29, 2014

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

SEPTEMBER 1, 2013

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to outbehave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

SEPTEMBER 27, 2019

In today’s world of growing competition and customer evolution , holding your own, and growing to the next level is a constant challenge that can never be ignored. Even companies with long-established and well-respected brands, such as Apple and Amazon, can’t afford to rest on their laurels. Building a business is not a solo act.

Ideas 77

Ideas Customer Custom Competition 77

Startup Professionals Musings

MARCH 14, 2016

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinking in a corporate environment brings many positive career opportunities to the table, and many advantages to your company.

Entrepreneur 55

Entrepreneur Sales Customer Custom 55

Startup Professionals Musings

SEPTEMBER 2, 2018

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 72

Services Startup Training Writing 72

Tech Zulu Event

MARCH 7, 2013

Jackson, CapLinked CEO, “CapLinked’s rapid innovation gives companies and funds a much-needed option to using a virtual data room.”. Business intelligence analyst IBIS World estimates that VDR industry sales will grow by 16% this year to nearly $730 million. The innovation is in line with the industry trends.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

AUGUST 10, 2019

Should you start a company solo or find co-founders to help you? Should the founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback.

Startup 97

Startup USC Entrepreneur Statistics 97

Xconomy

OCTOBER 10, 2016

By popular acclaim, San Diego-based Echo Laboratories founder Eugene Cho claimed top honors, and a $15,000 check, for his two-minute presentation last week in the 10th annual “Quick Pitch” competition, hosted by San Diego’s Tech Coast Angels. Cho, a former sales manager for Nikon Instruments and Vala Sciences, founded Echo Labs in 2014.

Tech Coast Angels 40

Tech Coast Angels Technical Review San Diego Software Review 40

Startup Professionals Musings

JULY 26, 2013

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

JUNE 27, 2014

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JULY 25, 2018

In top current companies, such as Google, Apple, and Netflix, cultural strategies that include greater employee freedom and fostering creativity are the norm. Thus creating the right company culture must be a top priority of every entrepreneur and business leader. I believe this new focus on culture is a key to startup success today.

Metrics 57

Metrics Startup Netflix Customer 57

Startup Professionals Musings

JANUARY 17, 2015

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Traction in the marketplace.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

JUNE 29, 2012

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

AUGUST 17, 2016

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Add a blog to give yourself a voice, show your expertise, but skip the sales pitch. Companies have to communicate, rather than just pontificate.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

JULY 8, 2016

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The best candidates quickly figure out that companies that don’t respond, demonstrate chaos during interviews, or keep delaying a decision are not a good opportunity.

Organization 57

Organization Entrepreneur Satisfaction Screening 57

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. What makes their story more remarkable, in the age of 20-something billionaires, is that both of the company’s founders are in their 50’s.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

DECEMBER 28, 2010

If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

JANUARY 11, 2016

These days, there are over 150 credible market-research companies online sizing opportunities, including Nielsen and Gartner. Put aside the rose-colored glasses of your passion, and ask a financial expert to validate the total costs required to build the business as well as realistic sales volumes and growth. And he is an optimist.

Startup 62

Startup Ideas Entrepreneur Statistics 62

Startup Professionals Musings

DECEMBER 14, 2014

Should you start a company solo or find co-Founders to help you? Should the Founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback.

Entrepreneur 107

Entrepreneur Statistics Equity Satisfaction 107

Startup Professionals Musings

APRIL 8, 2013

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Why not learn what you can from companies like Apple, who are leading the way with great growth and a great culture?

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

AUGUST 19, 2017

Should you start a company solo or find co-founders to help you? Should the founder keep the company small, try to adapt, or step aside in favor of a seasoned business executive? If you take investor money, expect a push for hockey-stick growth and a liquidity event, like going public (IPO) or sale (M&A), to get the payback.

Entrepreneur 57

Entrepreneur USC Statistics Equity 57