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6 Reasons Your Business Needs A Web Presence To Start

Startup Professionals Musings

Customers go there to check on the details of your offerings and verify that you are not a scam, investors look there to check out your management and sales approach, and suppliers expect to find contact information. Yet I am amazed to see from recent data that nearly 28 percent of small businesses today still have no web presence at all.

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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

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Signal Sciences Adds Cloud Web Application Firewall

socalTECH

Los Angeles-based security software developer Signal Sciences , which is venture backed by Lead Edge Capital, CRV, Index Ventures, Harrison Metal and OATV, said Tuesday morning that it has rolled out a new, cloud-based Web Application Firewall (WAF) product to lits lineup.

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Carlsbad Company Leaked Location Data For Every Mobile Customer In The US

socalTECH

A major, security leak by a Southern California company, which revealed the location of every single mobile phone customer in the United States to within a couple of hundred feet, was exposed on Thursday --raising questions to how cell phone users data is being used and sold by mobile carriers.

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Local.com Buys More Web Hosting Customers

socalTECH

Irvine-based Local.com reports this morning that it has acquired another 10,000 web hosting customers, from LaRoss Partners, LLC. According to Local.com, the buy brings its total web hosting subscribers to 50,000. The deal was worth $1.6M READ MORE>>.

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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Mr. Everhart distills his leadership insights from many decades in one of the largest business-to-business marketing agencies, working with companies across the country.

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Signal Sciences Signs Up New Customer

socalTECH

Culver City-based Signal Sciences , the web defense software developer led by Andrew Peterson, said on Thurday that it has signed up a new customer, One Medical. According to Signal Sciences, One Medical will use its Web Protection Platform (WPP) for threat protection and security for its cloud applications. READ MORE>>.