Remove Course Remove Customer Remove Software Review Remove Writing
article thumbnail

6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

article thumbnail

6 Realities To Evaluate Your Outsourcing Alternatives

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Strategies For Anticipating Future Customer Trends

Startup Professionals Musings

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. Regularly follow reviews and influencers in your industry. Ask the right questions, and listen to your customers.

article thumbnail

Burn the bridges behind.

Berkonomics

I never took a business course, never wrote a business plan, and never raised any outside capital. As I look back at insights I might share, I wade through the trite suggestions of ‘work hard’ and ‘treat the customer well.’ I had to be successful at my new software company. But there’s more. And it wasn’t easy.

Startup 204
article thumbnail

Are You Properly Managing Your Core Competency?

Startup Professionals Musings

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your secret sauce, you need to keep the work in-house. The same applies to manufacturing and almost any process these days.

article thumbnail

Pour And Stir II – Managing Your Cost Per Customer

InfoChachkie

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164
article thumbnail

6 Ways To Prevent Disastrous Outsourcing Decisions

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.