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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Document Your MVP for a Developer

SoCal CTO

This should be an iterative process with advisors and customers providing feedback on the product. Conversations with a technical advisors or possible developers should be iterative. Just make note of it in the document and/or in an email when you send it. You likely are writing your first one of these. Don't stress over format.

Develop 354
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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

Both programmers, the two reconnected after doing stints as custom developers during and after college, and then when they were developing tools for their families’ businesses as residential contractors in the Los Angeles suburb of Glendale. Indeed, more than 60% of U.S.

Glendale 271
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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

Before they’re presenting I want to know “what unique experiences you bring to the table that are going to give your business a faster time to market, a better designed product, more knowledge of your customers problems – a higher likelihood of success.&# It’s what many VC’s call, “An unfair advantage.&#.

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Startup Weekend LA | Recap February 2012

Tech Zulu Event

All attendees really did such an amazing job building out their products, talking to customers and putting on a great show of presentations. Till then — keep the ideas flowing, the customer development at full-speed and your lean cycle and iterations spinning as fast you can! What a SWLA.

Startup 66
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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. No Business Plan Survives First Contact With A Customer – The 5.2

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Top 40 Startup Posts for August 2010

SoCal CTO

thought it would be helpful to put some of my thoughts into a blog post and hopefully spur some conversation in the comments and over email. Even so, it’s difficult (and perhaps impossible) to operate a small business or startup and not negotiate agreements with employees, vendors, customers, and others. Know Your Objective.

Startup 191