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5 Generators Of Customer Pain Conducive To Startups

Startup Professionals Musings

The hurricanes in the Gulf, the wildfires in California, and the monsoon floods around the world, all suggest that real opportunities for change are needed in climate control, forest management, and building design. Usually, people pay to relieve pain before buying luxury items. When the world gets smaller.

Customer 167
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Six Criteria for Outsourcing the Right Processes

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. It’s like giving up control of your company.

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Six Key Factors in the Right Outsourcing Decision

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. It’s like giving up control of your company.

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Support.com In Merger With Bitcoin Mining Company

socalTECH

Support.com, a publicly led outsourcing company led by Los Angeles resident Lance Rosenzweig, who serves as President and Chief Executive Officer, says it has merged with a bitcoin mining company, Bitcoin Miner Greenidge Generation Holdings Inc. Support.com trades on the Nasdaq as SPRT.

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7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Capture your “secret sauce.”

Startup 111
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10 Tips To Ensure That Your New Venture Is Investable

Startup Professionals Musings

I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.

Tips 135
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To Outsource or Not to Outsource Software

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Outsourcing for services needs to be carefully managed.