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5 Tactics To Ensure Your Solution Is Customer Driven

Startup Professionals Musings

Technical entrepreneurs love their technology, and often are driven to launch a startup on the assumption that everyone will buy any solution which highlights this technology. Instead, they need to validate a customer problem and real market need first. I say again, customers buy solutions, not technology. Neither is positive.

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LA-based Boulevard raises $27 million for its spa management software

TechCrunch LA

Founded four years ago by Matt Danna and Sean Stavropoulos, Boulevard was inspired by Stavropoulos’ inability to book a haircut and Danna’s hunch that the inability of salons and spas to cater to customers like the busy programmer could be indicative of a bigger problem. billion transaction by Vista Equity Partners.

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If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

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Nimble Offers Up Free Software To Veterans

socalTECH

Santa Monica-based contact relationship management (CRM) software developer Nimble says it is offering up a free year of access to its software to those who have served in the United States military. Nimble's software is used for managing business contacts, professional networks, customers, prospects, and more.

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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. Today's interview is with Jon Ferrara of Nimble (www.nimble.com), the maker of contact management software-as-a-service.

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SaaS Is Dead, Long Live Software

InfoChachkie

Software terminology is stubbornly not following a similar evolution. It’s high time we kill the term Software As A Service (SaaS) and call it what it is – software. Even Salesforce abandoned it’s silly “No Software” tagline, after the company had to explain in 2015 that it meant, “No legacy software, just cloud software.”.

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Deckard Technologies Finds $4M For AI Property Tax Software

socalTECH

San Diego-based Deckard Technologies , a new startup founded by serial entrepreneur Neil Senturia, said on Monday that it has raised $4M in funding and launched a new company focused on using artificial intelligence (AI) to identify property tax scofflaws.