Startup Professionals Musings

MARCH 22, 2023

Many business leaders today, including Howard Schultz , didn’t start the businesses they are now known for, but worked their way up the corporate ranks with ownership thinking. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. More new, repeat, and loyal customers means career success.

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Startup Satisfaction Metrics Customer 111

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

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Customer Custom Satisfaction Metrics 114

TechEmpower

NOVEMBER 13, 2023

As part of the onboarding process, the app asks both job seekers and employers what they’re looking for - in a text box - while providing a few suggestions in a pop-up. This isn’t just our opinion - our startup metrics prove it! Even with the pop-up suggestions, we saw significant drop-off during user onboarding.

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Generative AI Artificial Inteligence TechEmpower Tips 295

Startup Professionals Musings

AUGUST 15, 2022

It’s enough to drown any business which tries to fight it or ignore it, and it’s an opportunity to ride higher and faster than even the successes of Google and Facebook, for those startups that use it as their driving force. For startups, this is an engagement opportunity worth billions of dollars. Big data:” learning from the flood.

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Startup Social Media Entertainment Metrics 126

Both Sides of the Table

DECEMBER 11, 2022

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we all began praying to the God of Valuation. How might our next phase of the journey seem brighter, even with more uncertain days for startups and capital markets? What happened? There was no money train.

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Venture Capital Startup Marketing Pricing 466

Startup Professionals Musings

SEPTEMBER 30, 2023

As a business advisor, I meet many business professionals and aspiring entrepreneurs who are anxious to be their own boss , or have an innovative idea to start or acquire a new business. Also, initiating a startup is quite different from taking over a thriving business, where the focus is on repeatable processes and quarterly profits.

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Startup Ideas Metrics Entrepreneur 94

Tech.Co

NOVEMBER 28, 2022

TikTok is struggling to make a dent in the world of US and European ecommerce , and has now enlisted the help of a number of startups to try and reverse that trend and bring the Live Shopping craze sweeping Asia to other markets. TikTok Teams Up With Ecommerce Startups. By some metrics, certainly not.

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Social Media Startup Commerce News 148

Startup Professionals Musings

NOVEMBER 28, 2020

In my view, starting a new business has never been easier, and according to reports from the Kauffman Foundation , the numbers are here to show it. Who would not want to join the unicorns (recent startups with a current valuation of over $1 billion)? Building a minimum viable product, with customer validation.

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Tips Startup Social Media News 161

Startup Professionals Musings

DECEMBER 12, 2021

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations. Measure customer response and action. Get the message from your customer. Project the future.

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Social Media Media Metrics Satisfaction 127

Both Sides of the Table

NOVEMBER 14, 2017

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. Innovate In the early years of a startup there is a lot of kinetic energy of enthusiastic innovators looking to launch a product that changes how an industry works.

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Startup Technical Review Customer Custom 286

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

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Customer Custom Company Companies 84

Startup Professionals Musings

JULY 4, 2021

Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. While his book goes well beyond controlling waste as an element of growth and success, I was struck by how relevant the waste points are for every startup and every small business.

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Startup Resource Training Entrepreneur 161

Both Sides of the Table

FEBRUARY 20, 2019

This is smart because amazing board members can be transformative with important advice and access and can also help attract other great board members (and team members). Do you need a board when you first start you company? I actually think having a formal board can really help you. Of course it happens all the time?—?especially

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Startup Venture Capital Tips Capital 236

socalTECH

SEPTEMBER 3, 2019

Our interview today is with Amos Schwartzfarb , the author of Sell More Faster: The Ultimate Sales Playbook for Start-Ups , which comes out tomorrow, Wednesday. We caught up with Amos to learn about his new book, and to gain some tips for startup entrepreneurs on how to figure out when you're actually ready to scale your sales team.

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Startup Professionals Musings

SEPTEMBER 16, 2023

In my view, starting a new business has never been easier, and according to reports from the Kauffman Foundation , the numbers are here to show it. They helped create over 5 million new businesses in 2022, a forty percent increase over the previous year. Building a minimum viable product, with customer validation.

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Entrepreneur Startup Social Media News 104

SoCal CTO

MAY 21, 2012

" I realized that I've never captured topics that I've covered (I'm always willing to look at other topics), nor have I put up my speaker bio. So, here goes: Dr. Tony Karrer Over the past 15 years, Tony has been a part-time CTO for more than 30 startups. Tony has a Ph.D. He is a frequent speaker at trade and industry events.

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CTO Hire Startup Metrics eHarmony 175

Startup Professionals Musings

OCTOBER 18, 2023

Although many won’t admit it, true entrepreneurs can’t wait to exit their current startup, and build a new and better one with their next great idea. For these reasons, I always look for an overt exit strategy in every startup I might consider for an angel investment. Set your startup health gauges and use them.

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Startup Entrepreneur Metrics Acquisition 99

Startup Professionals Musings

NOVEMBER 15, 2019

Almost any startup can start with Excel, and move to open-source data analysis tools, including Python or RStudio. Based on many years of HR leadership at SAP and elsewhere, these authors start by highlighting the risks of not leveraging data analytics. Use data analysis and metrics to measure for results.

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Metrics Tool Statistics Entrepreneur 98

SoCal CTO

AUGUST 4, 2011

Almost every day I'm talking to early stage startup founders (see Free Startup CTO Consulting Sessions ) about what they plan to do. Still, if you've not heard these questions from a developer, they are not helping you as much as they should. Think of these as the big upfront questions: Who are the customers? Wireframes?

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Develop Development Startup SEO 396

Startup Professionals Musings

JANUARY 9, 2021

Although many won’t admit it, true entrepreneurs can’t wait to exit their current startup, and build a new and better one with their next great idea. For these reasons, I always look for an overt exit strategy in every startup I might consider for an angel investment. Set your startup health gauges and use them.

Startup 173

Startup Entrepreneur Metrics Acquisition 173

SoCal CTO

AUGUST 4, 2011

Almost every day I'm talking to early stage startup founders (see Free Startup CTO Consulting Sessions ) about what they plan to do. Still, if you've not heard these questions from a developer, they are not helping you as much as they should. Think of these as the big upfront questions: Who are the customers? Wireframes?

Develop 384

Develop Development Startup SEO 384

TechCrunch LA

NOVEMBER 5, 2021

billion two years ago and is expected to double by 2027, attracting startups, like alternative meat food tech company AKUA , that aim to solidify a prominent place in the up-and-coming industry. Ultimately 1,000 customers signed up, and The Kelp Burger is now the “hero product,” Boyd Myers said.

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Startup Los Angeles Sample Funding 191

Startup Professionals Musings

MAY 12, 2021

If customers don’t know you exist, you can’t solve their problem, they won’t buy. Getting customer attention often takes more innovation today than solving the tough technical problems. If marketing is not your thing, then you need to find a partner or outside expert to help you.

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Technical Advisors Tips Marketing Case Study 154

Startup Professionals Musings

APRIL 26, 2012

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics."

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Social Media Metrics Media Startup 98

Startup Professionals Musings

MARCH 6, 2021

Many startups fail before reaching that magic “cash-flow positive” position they have been striving for, despite seemingly reasonable financial projections. Don’t forget to add all pesky “overhead” costs, with fixed elements, like rent, insurance, and administration, and variable elements, like delivery, customer support, and commissions.

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Technical Review Startup Summary Pricing 151

Startup Professionals Musings

DECEMBER 17, 2013

Entrepreneurs have no trouble focusing on how to build a product, and the good ones know how to find and nurture those first critical customers. What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. Customer loyalty and retention.

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Metrics Technical Review Sales Customer 100

Startup Professionals Musings

OCTOBER 31, 2022

If you are not sure of your best fit, like many people I know, I just found help in a new book, “ The 6 Types of Working Genius ,” by Patrick Lencioni. I like his model and examples from the field to help you identify the type of work that is your forte, and will likely bring you joy and energy, rather than frustration and burnout.

Activity 108

Activity Satisfaction Metrics Startup 108

Startup Professionals Musings

MAY 30, 2022

If you are one of the many entrepreneurs who aspire to get beyond the “art of the start,” there are some proven principles to follow. Very few startups are cash-rich enough to self-finance aggressive second-stage growth. Of course, that means a new level of risk, giving up some control, and a new business plan.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

NOVEMBER 14, 2012

Entrepreneurs have no trouble focusing on how to build a product, and the good ones know how to find and nurture those first critical customers. What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. Customer loyalty and retention.

Metrics 106

Metrics Startup Sales Statistics 106

Both Sides of the Table

JULY 21, 2014

For what ever reason we’re wired to have amnesia during the run up and prescient memories of how we ‘knew it all along’ as soon as the slide begins. Once you understand both sides of the cycle you start to recognize signs of behavior during each phase. It’s when the game slows. ROI studies were published.

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Marketing Case Study Metrics Sales 354

Startup Professionals Musings

MAY 13, 2020

The mindset you need for real communication must be focused on building relationships, surfacing ideas, generating trust, and building commitment, whether it be with your team, customers, or suppliers. You as the leader have a responsibility to define goals, strategy, and operational metrics.

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Startup Ideas Examples Metrics 124

Startup Professionals Musings

MARCH 25, 2022

I agree with those of you who tell me that you learn the most from your own mistakes, but that shouldn’t keep you from starting with some best practices , and the feedback from others who have been there and done that. Start business discussions only from a positive mindset. Use metrics on key deliverables to assure quality results.

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Startup Training Tool Demand 134

socalTECH

FEBRUARY 12, 2019

Andrew Peterson , the companys CEO, says the company is looking to hire up another 80 people here in the LA area. We caught back up with Andrew to hear about the company, its expansion plans, and what hes learned as a startup entrepreneur. Thats so important to get success and expand our customers.

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Startup Funding Technical Review Software Review 113

Startup Professionals Musings

SEPTEMBER 1, 2019

If you are one of the many entrepreneurs who aspire to get beyond the “art of the start,” there are some proven principles to follow. Very few startups are cash-rich enough to self-finance aggressive second-stage growth. Of course, that means a new level of risk, giving up some control, and a new business plan.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

APRIL 27, 2022

It’s always been tough to start a new business, even when the bottom line was just making a profit to stay alive. The real challenge with the triple bottom line is that these three separate accounts cannot be easily added up. How does any entrepreneur define the right balance, and then measure their performance against real metrics?

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Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

AUGUST 23, 2023

We all have our favorite metric and our passion, but keeping up with real-world changes and trends seems to be always just out of reach. In my experience, all business metrics are still used too often for people management and accountability, rather than business management. Assess your measurements for trustworthiness.

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Metrics Demand Statistics Sample 81

Both Sides of the Table

MARCH 21, 2010

This is part of my ongoing series on Startup Advice. As startup entrepreneurs we all want to work with them because having their name as reference clients makes it so much easier for marketing, PR, selling to other customers, fund raising and even recruiting. Large companies can be strange sometimes. Sometimes it actually does.

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Startup Sales Slides Metrics 298