Eric Greenspan

MAY 14, 2013

As a newfound Dad Blogger and experienced marketer, I’ve begun offering a great new service that has been greeted by the Mommy Blogger community with great interest and the manufacturers of great products have responded equally well. I will demand and police honest and ethical reviews, whether good or bad. Win win win.

Technical Review 135

Technical Review Product Services High Tech 135

socalTECH

MARCH 24, 2020

Irvine-based technology distributor Ingram Micro says it is looking to help the many U.S. and Canadian small and mid-size businesses (SMBs) it serves, who are facing a cash crunch due to the ongoing COVID-19 disease outbreak. of the total purchase price. READ MORE>>.

Technical Review 124

Technical Review Startup Pricing Technology 124

Startup Professionals Musings

JANUARY 27, 2017

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. The old days of routing a customer to a single phone queue for any request will quickly kill any brand loyalty or advocate referral.

Customer 95

Customer Custom Services Technical Review 95

Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

Customer 341

Customer Custom Venture Capital Software Review 341

TechEmpower

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

Startup Professionals Musings

MARCH 12, 2022

Quality of your technical and business teams. Back in the early days of the personal computer, Bill Gates and Microsoft were widely recognized and having the strongest technical culture, as well as a commanding marketing presence. Just be aware that building your customer base first requires deep pockets, or many investors.

Technical Review 147

Technical Review Social Media Entrepreneur Startup 147

Startup Professionals Musings

MARCH 19, 2022

With the power of the Internet, and the impact of the recent pandemic , the world of business services, such as accounting and marketing, have gone more and more remote. Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

MARCH 6, 2021

A closer analysis often indicates the cause to be a lack of diligence in handling common business finances. I found a good summary of the most common mistakes in a classic book by Kelly Clifford, “ Profit Rocket ,” written primarily to help you on the other side of the equation – skyrocket your profits. In startups, cash is king.

Technical Review 151

Technical Review Startup Summary Pricing 151

Startup Professionals Musings

MARCH 14, 2022

I continue to believe that most of the data gathering in the real world, and on the Internet, is done by businesses to help you find what you want, protect you, and improve your experience, rather than invade your privacy or scam you. billion, now providing identity theft services for nearly 80 million users around the globe.

Customer 137

Customer Custom Technical Review Symantec 137

Xconomy

JULY 5, 2018

The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. A takeoff on the sharing economy, the empathy economy will grow due to brand mania and increased automation in the workplace. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.

Customer 75

Customer Custom Services Technical Review 75

socalTECH

AUGUST 1, 2014

However, Redondo Beach-based StaffRanker (www.staffranker.com) has rolled out a system to help those companies better manage what is a notoriously difficult segment of the labor market, which has a lot of turnover and which just doesn''t match existing, corporate performance management systems. Who is your ideal customer?

Help 223

Help Hermosa Beach Technical Review Redondo Beach 223

Tech.Co

JANUARY 3, 2020

Customers are happy, clients are beaming, and the revenue just keeps rolling in. However, as a business owner, you know that resting on your laurels can be dangerous, which is why staying up to date with the latest business technology is a necessity. And if you aren't making good use of this business tech, you're missing out.

Technical Review 91

Technical Review Software Review Social Media Platform 91

socalTECH

MAY 21, 2013

One of the largest concentrations of technical talent in Los Angeles is in Glendale, at YP -- staffed with a surprising number of Los Angeles startup vets. Our whole product and technology team is about 500 people. Darren Clark: Our missions is to help small businesses and communities grow. Louis and Atlanta.

Technical Review 223

Technical Review Glendale Advertising Google 223

TechCrunch LA

OCTOBER 5, 2020

Companies that have leveraged technology to make the procurement and delivery of food more accessible to more people have been seeing a big surge of business this year, as millions of consumers are encouraged (or outright mandated, due to Covid-19) to socially distance or want to avoid the crowds of physical shopping and eating excursions.

Technical Review 343

Technical Review Startup Marketing San Diego 343

socalTECH

MAY 21, 2013

One of the largest concentrations of technical talent in Los Angeles is in Glendale, at YP (www.yp.com) -- staffed with a surprising number of Los Angeles startup vets. Our whole product and technology team is about 500 people. Darren Clark: Our missions is to help small businesses and communities grow. Louis and Atlanta.

Technical Review 211

Technical Review Glendale Advertising Google 211

Startup Professionals Musings

JULY 13, 2022

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.

Technical Review 142

Technical Review Social Media Conference Customer 142

InfoChachkie

APRIL 21, 2011

Part I of this series describes the 360-review that I conducted at a growing, dynamic SaaS business which has recently graduated from the startup stage and entered the early-growth phase. One of the most compelling conclusions I drew from the reviews is that both Founders need delegate more of their day-to-day tasks.

Technical Review 182

Technical Review Software Review Startup Outsource 182

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. Challenge yourself to delivering a technical innovation. People need to see you as a person.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 84

Customer Custom Company Companies 84

Both Sides of the Table

MARCH 21, 2013

I recently wrote a blog post in which I pointed out that many investors & advisors discourage enterprise startups from having a professional services (PS) business and I think this is a big mistake. I think it’s important for enterprise startups to layer in professional services into your revenue stream. rollout support.

Software Review 321

Software Review Software Services Company 321

Both Sides of the Table

JULY 9, 2013

This is final part of a series that describes a sales methodology for technology companies or frankly many other types of companies, too. You know exactly when you want to sell to this customer and presumably it’s this quarter! Which customers to target: Elephants, Deer or Rabbits ? Unique Selling Proposition.

Customer 324

Customer Custom Marketing Newsletter 324

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Customer Custom Media 214

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. is a decent security solution, startups should be aware that ‘freemium' VPN services tend to profit by displaying ads and tracking your data.

Tool 128

Tool Startup Software Review Technical Review 128

socalTECH

JANUARY 26, 2021

Carlsbad-based logistics start Airspace, a startup that helps provide time-critical shipping technology, annoucned this morning that it has raised $38M in its Series C funding. Airspace says its customers include LabCorp, Alaska Airlines, Quest Diagnostics and American Red Cross. Nick Bulcao is co-founder and CEO of Airspace.

Technical Review 113

Technical Review Funding Customer Custom 113

Southern California Edison Blog

JANUARY 15, 2019

The telecommunications industry is under increasing pressure as customers demand high speeds and data transport, as well as implementing big data initiatives for their businesses. To keep up with demands, carriers are investing billions of dollar in infrastructure and service enhancements to help them grow. Expand your coverage.

SoCal 55

SoCal Southern California Help Services 55

socalTECH

MAY 22, 2020

Irvine-based technology distributor Ingram Micro is looking to help its technology channel partners in Europe, who have been hit by cash flow challenges due to the COVID-19 pandemic, with a new suite of financing options.

Technical Review 113

Technical Review Technology Customer Custom 113

Startup Professionals Musings

JANUARY 4, 2023

The world of marketing is changing faster than technology these days. I found some help in catching up via a classic book “ Sell Local, Think Global ,” by marketing message expert Olga Mizrahi. A UVP sells a product or service because it differentiates it from other products or services that are available.

Marketing 107

Marketing Technical Review Startup Innocal 107

Startup Professionals Musings

SEPTEMBER 25, 2021

According to an old Harvard Business Review article, many people in history, famous for their inventions, like Thomas Edison, were entrepreneurs who only later were remembered as inventors of the products they commercialized. Of course it helps to have innovative technologies before you start building a business.

Technical Review 156

Technical Review Funding Patents Ideas 156

socalTECH

DECEMBER 28, 2020

Every year, we feature the year end reflections of founders, CEOs, investors, and others in Southern California's high tech community. In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. What are you most looking forward to in the technology/startup world in 2021?

Technical Review 140

Technical Review Software Review Organic Search Startup 140

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Both Sides of the Table

APRIL 20, 2017

So how did a company that provides storage grow so fast (we’ll exit 2017 with 10’s of millions in recurring revenue), why is it so defensible and is it really a tech startup? If you buy that Amazon is a tech startup then essentially you’ve already answered the question. In short — how the hell did we raise $30 million?

Technical Review 268

Technical Review Funding Software Review Artificial Inteligence 268

Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

APRIL 10, 2020

The world of marketing is changing faster than technology these days. I found some help in catching up via a classic book “ Sell Local, Think Global ,” by marketing message expert Olga Mizrahi. A UVP sells a product or service because it differentiates it from other products or services that are available.

Mobile 173

Mobile Marketing Technical Review Startup 173

TechCrunch LA

MARCH 5, 2020

The new moped is the latest effort by Bird to diversify its product offerings to capture more customers. The Austin launch, which kicks off the week before the city’s SXSW music, tech, film and comedy festival begins, marks the official rollout of the Scoot Mopeds. But then scooters came en masse. ”

Technical Review 237

Technical Review Framework Los Angeles Mobile 237

Tech.Co

JANUARY 10, 2018

In the Harvard Business Review Female Economy 2009 report, women purchasing power was predicted to control about $28 trillion in annual global consumer spending, if not more. “Focusing on emotion is key when communicating with female customers. This is especially true when providing a product/service to children.”

Tips 71

Tips Customer Custom Dollar Shave Club 71

socalTECH

JANUARY 2, 2014

Michael Chasin: LawKick.com is essentially a marketplace that makes it easier than ever to find legal help. How the website works, is the client goes to the website, and indicates what they need help with. That''s how we ended up developing this technology, to take that initial step out of the process. What''s LawKick about?

Help 240

Help Startup CTO Hire Pricing 240

Startup Professionals Musings

DECEMBER 17, 2013

Entrepreneurs have no trouble focusing on how to build a product, and the good ones know how to find and nurture those first critical customers. As the end of the year approaches, it’s a good time for every startup to assess the metrics, technology, and platforms they’re using to manage the business. Customer loyalty and retention.

Metrics 100

Metrics Technical Review Sales Customer 100