Berkonomics

JANUARY 27, 2022

Because the first rule for raising money is to do it on good news – right when sales are increasing at an accelerating rate. Or when a major customer signs a significant deal. Why is this important advice? Or when something happens that makes an investor think this company is about to break out. The post Don’t just raise money.

News 156

News SaaS Platform Sales 156

socalTECH

MARCH 19, 2014

Sales tax compliance is not a typical sexy startup area. So, it was a surprise when a number of smart, insider angels -- including Roy Rubin (founder of Magento, which he sold to eBay), and Dan Rose (VP of Partnerships at Facebook)--put their money behind TaxJar (www.taxjar.com), a San Diego startup developing sales tax compliance software.

Sales 149

Sales Software Startup Commerce 149

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. He started by stating, “We track customer success.”

Custom 100

Custom Customer Cornerstone OnDemand Metrics 100

socalTECH

JULY 22, 2013

Once upon a time, when the desktop PC was king, there were two kingdoms in the world of customer relationship management: ACT! If you were in sales, you either ran ACT!, and Goldmine faded away, no longer the two kings of the sales CRM world. contatta goldmine customer relationship management nimble software saas'

Funding 222

Funding SaaS Santa Monica Custom 222

socalTECH

MAY 17, 2019

For today's interview, we sat down and spoke with David Loo , the founder and CEO of Perspectium (www.perspectium.com), a startup which is developing service management applications designed to help connect different, enterprise service management software products together. Perspectium recently raised a funding round from TVC Capital.

SaaS 113

SaaS Startup Custom Customer 113

TechCrunch LA

OCTOBER 5, 2020

GrubMarket , which provides a B2C platform for consumers to order produce and other food and home items for delivery, and a B2B service where it supplies grocery stores, meal-kit companies and other food tech startups with products that they resell, is today announcing that it has raised $60 million in a Series D round of funding.

Technical Review 343

Technical Review Startup Marketing San Diego 343

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Custom 100

Custom Customer Software Services 100

InfoChachkie

JANUARY 5, 2015

A recurring entrepreneurial challenge is to determine the optimal price of a new product, especially absent a directly competitive alternative. When we launched GoToAssist, we offered our customers the option to brand the customer-facing webpages with their logo and brand colors. How Much For A Rib?

Pricing 100

Pricing Product Startup Custom 100

Tech Zulu Event

MAY 28, 2013

Join us for a special evening with InfoWorld’s Dave Linthicum as he delves into global enterprise software trends with some of LA’s most successful SaaS and cloud computing companies. The opportunities cloud computing and SaaS afford management. Paths to SaaS and cloud computing that will work for your enterprise.

SaaS 92

SaaS Cloud Computing CIO Web 92

socalTECH

FEBRUARY 26, 2014

According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. Nimble said the link is aimed at helping companies create virtual, social call centers for their sales teams. integration saas talkdesk software center call nimble'

Software Development 140

Software Development Software Develop Development 140

socalTECH

JULY 10, 2015

Pasadena-based customer relationship management (CRM) software developer Rexter is launching a new product, later today, at the Microsoft Accelerator Demo Day in Seattle. Rexter said the new tooks with existing, CRM systems. Rexter is led by Andy Wilson. READ MORE>>.

Product 100

Product Pasadena Software Development Activity 100

socalTECH

OCTOBER 31, 2013

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

Social Media 138

Social Media Santa Monica SaaS Screening 138

TechCrunch LA

SEPTEMBER 13, 2021

4 key areas SaaS startups must address to scale infrastructure for the enterprise. But the company says its offering extends beyond traditional payment processing and point-of-sale software. SpotOn will now have over 500 employees on its product and technology team, according to co-founder and co-CEO Zach Hyman.

Technical Review 296

Technical Review Software Review Invest Acquisition 296

Both Sides of the Table

JULY 21, 2014

It’s when the noise stops and you can actually get customer attention, press articles and VC meetings. You’d imagine that companies selling tons of shelfware would quickly meet their deserved fate in the market, yet the spin around a category of software can fool buyers into thinking they “must have this product to compete.”

Marketing 354

Marketing Case Study Metrics Sales 354

Both Sides of the Table

APRIL 26, 2016

profitable and companies like Amazon who chose to focus on growth > profitability were not losing money on each book sale (ie they were gross margin positive). If you acquire 10 customers a month at $100 per customer and this scales to 100 customers at the same price you may make assumptions about 1,000 customers that don’t hold.

Metrics 150

Metrics Startup SaaS Course 150

Startup Professionals Musings

FEBRUARY 26, 2023

Based on traditional research, getting new customers is five to ten times harder than getting additional revenue from existing customers. Thus the subscription model (low fixed monthly payments), has become the norm for new products and services. Front-of-the-line model. Network model. Marty Zwilling

Startup 117

Startup Pricing Custom Customer 117

socalTECH

DECEMBER 28, 2020

In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. We successfully accelerated our product innovation schedule to deliver, in record time, solutions to meet these challenges. What was the biggest lesson you learned this year?

Technical Review 140

Technical Review Software Review Organic Search Startup 140

TechCrunch LA

OCTOBER 19, 2021

Locale, based in San Francisco, enables customers to order from dozens of businesses, including bakeries and restaurants, and get them delivered in one box for just a $5 delivery fee. When you move around a city, you often end up farther away from some of your favorite restaurants and bakeries.

Help 192

Help Startup Los Angeles Custom 192

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. We then sorted these email addresses by company and initiated targeted sales campaigns wherever we identified a critical mass of users.

Custom 162

Custom Customer Technical Support Startup 162

Both Sides of the Table

SEPTEMBER 10, 2021

Our fund (Upfront Ventures) recently returned >1x an entire $200 million fund just selling small minatory in secondary sales while still holding most of our stock for an ultimate public market exits. We can’t wait for customers to use the product for 12–18 months and do customer interviews or look at purchase cohorts.

Venture Capital 471

Venture Capital Writing Invest Pricing 471

socalTECH

JUNE 30, 2021

ServiceTitan said it is hiring, particularly in customer support, sales, product, and engineering. According to ServiceTitan, the acquisition came alongside a new, $200M investment from private equity investor Thoma Bravo. The Series G funding values ServiceTitan at $9.5 billion, according to the company.

Acquisition 113

Acquisition Equity Los Angeles Software 113

Startup Professionals Musings

MAY 27, 2020

Based on traditional research, getting new customers is five to ten times harder than getting additional revenue from existing customers. Thus the subscription model (low fixed monthly payments), has become the norm for new products and services. Front-of-the-line model. Network model. Marty Zwilling.

Startup 168

Startup Custom Customer Netflix 168

Tech Zulu Event

SEPTEMBER 11, 2012

Built from the ground up using technologies leveraged by Internet giants like Facebook, and the feedback of hundreds of customers over a five-year period, the new CallFire is a cross-datacenter SaaS platform with no single point of failure. The new interface is easy to use and is accessible from anywhere using almost any device.”.

SaaS 68

SaaS Platform CTO Hire Class 68

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

InfoChachkie

MARCH 16, 2016

However, they clearly have a long term impact on the customer’s overall satisfaction and thus their propensity to purchase additional products in the future. Startups do not always have the luxury to optimize their product for both buyers and users. Users, on the other hand, immediately saw the benefits of SaaS.

SaaS 100

SaaS Startup Software Review Development Team Review 100

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. I have always worked on early stage products. Some of the products I’ve helped validate and launch include GoToMyPC, GoToMeeting and AppFolio.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

socalTECH

AUGUST 10, 2020

What Swoop does, is we build technology for them, SaaS tools, which allow them to run their businesses more effectively. Part of our team is working on partnerships and sales with big companies like Netflix, Google, and others who require group transportation. They book through Swoop, which leads to those operators.

SaaS 113

SaaS Startup Tool Doc 113

socalTECH

APRIL 30, 2018

For this morning's interview, we caught up with Elizabeth Cholawsky , the new CEO of Santa Barbara-based HG Data (www.hgdata.com), which develops software which helps marketers and salespeople understand the "technology stack" of their potential customers and prospects. I've been in product, product development, marketing, and management.

Santa Barbara 113

Santa Barbara High Tech Outsource Development Startup 113

socalTECH

JULY 8, 2016

Zingle's products--which are currently being used in the hospitality, parking, food and beverage, and other areas--provide a dashboard and other ways to let businesses interact with their customers via texting. According to the company, it will use the new funding round to invest further in sales, marketing and product.

Custom 145

Custom Customer Tool Sales 145

InfoChachkie

APRIL 13, 2015

Because I am cheap and I know that car dealers are incentivized by the manufacturer to hit quarterly and annual sales goals. Thus, the value of a sale at the end of a quarter can be significant, if the sale contributes to obtaining a manufacturer''s incentive. Avoid The End-Of-The-Quarter Trou Drop.

Pricing 100

Pricing Startup Sales SaaS 100

Both Sides of the Table

JANUARY 14, 2014

All the data actually suggests with the growth of mobile, inbound sales calls will double from 30 billion to 60 billion in 3 years (source: Kelsey). In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). In the US alone there are 30 billion inbound sales calls every year.

Email 339

Email SaaS Venture Capital Google 339

socalTECH

AUGUST 3, 2009

Beverly Hills-based FunnelSource , a new startup which is developing a product to pull information from cloud-based, customer relationship management software like Salesforce.com, is looking to improve the accuracy of forecasting and sales data collection in that tool with its new software. READ MORE>>.

Beverly Hills 100

Beverly Hills SaaS Tool Sales 100

socalTECH

AUGUST 7, 2014

The Vice President of Business Development reports to the CEO and is responsible for the direction and management of all worldwide sales operations direct and indirect, including market competitiveness, pricing, compensation, and distribution. Product Lead, GridMeNow - Aliso Viejo.

SoCalTech 124

SoCalTech SaaS Los Angeles Platform 124

Tech Zulu Event

NOVEMBER 2, 2015

” Keynote presentations on Cloud, SaaS, Mobile, Big Data, CRM, HCM and more continue to herald “disruptive innovation to empower enterprise collaboration.” That means that despite being a multi-billion industry to drive sales, fewer than 30% met their growth objectives. ” Is it really that disruptive though?

Oracle 40

Oracle Custom Customer Marketing 40

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Custom 97

Custom Customer Software Review SaaS 97

InfoChachkie

MARCH 4, 2013

By 2012, total sales exceeded 50 million copies and founding band member Roger Waters was cited by Forbes as the second highest paid musician of the year, pulling in $88 million. Instead of refining their material based on customer feedback, they often lock themselves away in a recording studio, isolated from their fans' reactions.

Startup 269

Startup Cloud Computing RSS Writing 269

socalTECH

MAY 22, 2019

It's all about a social organization, like a Boy Scout group, a Girl Scout group, a religious organization like a church, K-12 such as when they do field outings, but also holiday parties and company meetings, sales force organizations. Why would someone use your software versus all those other event planning software products out there?

Startup 212

Startup Evite Organization Software 212