socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Customer 166

Customer Custom Conference Social Media 166

Berkonomics

JANUARY 12, 2023

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

Sales 296

Sales Customer Custom SaaS 296

socalTECH

NOVEMBER 4, 2013

Los Angeles-based SOA Software said this morning that it has launched a new product. SOA Software said its new product, the SOA Software Datacenter API Platform, is aimed at the "software-defined datacenter", and helps its customers abstract data center resources from applications. Pricing on the new product was not announced.

Software 173

Software Product SaaS Resource 173

socalTECH

JANUARY 12, 2011

Corent CEO Feyzi Fatehi confirmed the round, saying that the firm is seeing lots of traction from firms looking to "SaaS"-ify their software. The firm is targeting enterprise customers with its offering, and has a major deal with IBM to help customers move their software into the cloud.

SaaS 157

SaaS Tool Funding IBM 157

socalTECH

JULY 8, 2013

San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services. Financial details of the win were not disclosed.

Customer 138

Customer Custom SaaS San Diego 138

TechCrunch LA

DECEMBER 5, 2018

Scott McCorkle has spent most of his professional career thinking about business to business software and how to improve it for a company’s customers. If customers are doing the things i want them to be doing through my product. What is it that they want to achieve and why did they buy my product.

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

socalTECH

AUGUST 17, 2010

San Luis Obispo-based MINDBODY , a developer of software-as-a-service for the yoga, pilates, wellness, and spa market, said today that wellness businesses are signing up for its MINDBODY Finder product, technology which allows consumers to book and pay for fitness classes and wellness appointments online. READ MORE>>.

Customer 223

Customer Custom Tech Coast Angels Technology 223

socalTECH

SEPTEMBER 21, 2010

Los Angeles-based Leads360 , the developer of online sales lead management software-as-a-service, said Tuesday that it has launched a new, real-time prioritization product. According to the company, the new product automatically ranks and prioritizes leads, based on custom business rules defined by its customers.

Rustic Canyon 150

Rustic Canyon Product SaaS Sales 150

Both Sides of the Table

MAY 20, 2020

I think that’s a largely flawed fight to be picking and of all the uses of Senator Klobuchar’s I could think of some much more productive fights to be having. Customers were happy and restaurants focused on their in-store business. You lose the ability to up-sell and cross-sell products. Covid-19 has changed all of that.

SaaS 242

SaaS Customer Custom Technical Review 242

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. He started by stating, “We track customer success.”

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

socalTECH

APRIL 15, 2019

Aliso Viejo-based Corent Technologies , which develops cloud migration software, and AI and data analytics software developer MapR Technologies said this morning that MapR Technologies has selected Corent's SurPaaS platform to help customers access MapR's Data Platform for AI. Financial details of the deal were not announced. READ MORE>>.

Technology 113

Technology SaaS Platform Software 113

TechCrunch LA

OCTOBER 27, 2020

“That new offering changed the direction of the company and added velocity and customers and the market responded so well to it,” said Replicated chief executive, Grant Miller. “If you are a company like Puppet, you have hundreds of on-premise customers.” “Once we started building on that success.

Software 224

Software Tool SaaS Los Angeles 224

TechEmpower

OCTOBER 9, 2023

Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. Even if certain categories aren't predefined in the database, users still receive relevant product suggestions. cto , infotech , innovation , product , project , saas

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

socalTECH

JULY 16, 2019

Corent says its product is available through the Azure portal, letting customers provide migration project details and allowing customers to view progress of their migrations of their projects. Corent develops tools which help move software to the cloud, and turn legacy applications into software-as-a-service (SaaS).

Tool 113

Tool SaaS Software Customer 113

Berkonomics

JANUARY 27, 2022

Or when a major customer signs a significant deal. Tech businesses today can do this much more easily than a decade ago, with cheaper development costs, SaaS hosting environments avoiding heavy equipment costs, and development platforms with pre-formed routines available. Why is this important advice? The post Don’t just raise money.

News 156

News SaaS Platform Sales 156

Both Sides of the Table

JANUARY 25, 2015

I have written about the deceiving nature of early successes before – in particular in the SaaS or B2B world leading to a phenomenon called “shelfware.” This is why I loved Brad Feld’s recent post about the “ illusion of product / market fit.” Are our users addicted to our product?

Product 150

Product Startup Metrics Technical Review 150

Tech Zulu Event

FEBRUARY 19, 2015

In a world that is becoming increasingly knowledge-based, products are becoming highly digitized. We’ve even created an acronym for these kinds of services: software as a service (SAAS). Overall, there are three main players in the SAAS network: the service provider, the software developer and end-customers using the software.

SaaS 40

SaaS Networking Company Companies 40

InfoChachkie

JANUARY 5, 2015

A recurring entrepreneurial challenge is to determine the optimal price of a new product, especially absent a directly competitive alternative. When we launched GoToAssist, we offered our customers the option to brand the customer-facing webpages with their logo and brand colors. How Much For A Rib? Price = Value.

Pricing 100

Pricing Product Startup Customer 100

Tech Zulu Event

MAY 28, 2013

Join us for a special evening with InfoWorld’s Dave Linthicum as he delves into global enterprise software trends with some of LA’s most successful SaaS and cloud computing companies. The opportunities cloud computing and SaaS afford management. Paths to SaaS and cloud computing that will work for your enterprise. Scott Kriz.

SaaS 92

SaaS Cloud Computing CIO Web 92

socalTECH

JANUARY 30, 2012

Newport Beach-based JustEnough Software , a developer of a cloud-based app for managing customer demand and inventory planning, said this morning that it has been selected by a retailer. According to the company, Journelle is using its products for forecasting customer demand, planning inventory, and optimizing purchasing.

Customer 140

Customer Custom Demand Software 140

Tech.Co

DECEMBER 29, 2023

Bobbie One startup that's proved to have the formula for success this year is Bobbie – the first infant formula to be certified as organic by the USDA, and the fastest-growing product of its kind to enter the US market since the 1980s. Organic milk formula product Bobbie. million site visits in October alone. Gumroad homepage.

Startup 213

Startup Generative AI Newsletter Tool 213

socalTECH

MARCH 30, 2017

Carpinteria-based construction software developer Procore Technologies has launched two, brand new cloud-based software products to the market, Procore Construction Financials and Procore Quality & Safety , according to the company.

Product 100

Product Southern California Software Development Pricing 100

Both Sides of the Table

DECEMBER 11, 2022

Sure, we built SaaS products before the term even existed but at 31 it was hard to delineate reality from what all of the monied people around us were telling us what we were worth. In those years I learned to properly build product, price products, sell products and serve customers. Until we weren’t.

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

socalTECH

JULY 22, 2013

Once upon a time, when the desktop PC was king, there were two kingdoms in the world of customer relationship management: ACT! The new startup goes head to head against Ferrara''s startup, Nimble , which has been looking to reinvent customer relationship management for the Internet and social age for a few years now. READ MORE>>.

Funding 222

Funding SaaS Santa Monica Customer 222

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer 100

Customer Custom Software Services 100

socalTECH

MAY 17, 2019

For today's interview, we sat down and spoke with David Loo , the founder and CEO of Perspectium (www.perspectium.com), a startup which is developing service management applications designed to help connect different, enterprise service management software products together. Perspectium recently raised a funding round from TVC Capital.

SaaS 113

SaaS Startup Customer Custom 113

TechCrunch LA

OCTOBER 5, 2020

GrubMarket , which provides a B2C platform for consumers to order produce and other food and home items for delivery, and a B2B service where it supplies grocery stores, meal-kit companies and other food tech startups with products that they resell, is today announcing that it has raised $60 million in a Series D round of funding.

Technical Review 343

Technical Review Startup Marketing San Diego 343

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company.

Customer 195

Customer Custom Template Startup 195

socalTECH

SEPTEMBER 23, 2013

Woodland Hills-based ReachLocal has launched a new suite of products this morning, saying that it is looking to help small and medium sized businesses attract, capture, and convert more customers. reachlocal marketing software leads management launch advertising saas' Pricing on the new tool was not announced. READ MORE>>.

ReachLocal 147

ReachLocal Woodland Hills Software Marketing 147

socalTECH

FEBRUARY 21, 2012

The company said the new software is aimed at all types of small businesses, and helps local businesses to respond faster to customer inquiries, track online and offline advertising, and reply more effectively to calls, emails, and social media inquiries.

Marketing 178

Marketing Product Social Media Advertising 178

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Customer 97

Customer Custom Training Services 97

socalTECH

DECEMBER 9, 2014

According to ReachLocal, it has added new third-party campaign result measurement, and multi-location alert and reporting capabilties to its ReachEdge digital marketing product. The company said the new tools will give customers information on ROI of their various online marketing efforts. READ MORE>>.

ReachLocal 138

ReachLocal Tool Woodland Hills Report 138

socalTECH

JULY 10, 2015

Pasadena-based customer relationship management (CRM) software developer Rexter is launching a new product, later today, at the Microsoft Accelerator Demo Day in Seattle.

Product 100

Product Pasadena Software Development Activity 100

socalTECH

DECEMBER 3, 2012

Currently, we have over a thousand customers, with customers ranging from anywhere from 100 employees to clients with more than a 100,000. Most of the top 100 cities and counties in the country are our customers, and twenty out of fifty states run all their recruiting and HR through our system.

Software Review 243

Software Review SaaS Startup Technical Review 243

socalTECH

FEBRUARY 26, 2014

According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. The integration includes automatic synchronization of contact data across the two software products, including emails, calls,chats, tickets, notes, and more. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

DECEMBER 28, 2017

Sutton Capital Partners is a technology investment banking firm and we are, investors in local SaaS/subscription companies and is well known as the host of the annual Recurring Revenue Conference. The attractive by-product is that I am reading more and working out more. What was the big news for you or your company this year?

Capital 124

Capital Southern California SaaS SoCal 124

Startup Professionals Musings

FEBRUARY 26, 2023

Based on traditional research, getting new customers is five to ten times harder than getting additional revenue from existing customers. Thus the subscription model (low fixed monthly payments), has become the norm for new products and services. Front-of-the-line model. Network model. Marty Zwilling

Startup 117

Startup Pricing Customer Custom 117