InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 133

Customer Custom Social Media Startup 133

InfoChachkie

MARCH 23, 2015

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100

.Net Startup Satisfaction Technical Review 100

Berkonomics

JUNE 4, 2020

Here’s the importance of that event and how it affects every productive move you make after that moment. Every dollar of gross profit falls to the bottom line, increasing net profit faster with each transaction. Just to be fair, a 5% cut in costs would also double net profit. Let’s say that your company is exactly at breakeven.

.Net 156

.Net Sales Tool Email 156

Berkonomics

JANUARY 5, 2023

If you are experiencing 20% annual growth and 20% net profit before depreciation and tax, or any combination that adds to 40% (such as 10% profit and 30% growth), you are a prime target. That’s quite a goal to achieve. But there are obvious and not–so obvious ways to make it happen, even if over time. The second rule: The 20/20 rule.

.Net 156

.Net Acquisition Sales Email 156

Berkonomics

OCTOBER 28, 2021

This insight is like a Hans Christian Anderson parable, but aimed at you and your business… There are big fish and small fish, potential customers, all swimming in the sea that is your potential marketplace. You, the lonely fisherman, must weave a net to catch your fish. TAM, SAM & SOM? This lesson is important. .

.Net 156

.Net Statistics Marketing Research 156

Berkonomics

FEBRUARY 21, 2011

For this reason alone, it makes sense for most of us to aim high once we have worked the kinks out of our offering with smaller customers. It is hard to recover from any failure to perform, but doubly so when the customer is highly visible in the industry. One day a sixteen wheeler full of returned product drove into his loading area.

.Net 166

.Net Resource Competition Customer 166

Startup Professionals Musings

APRIL 26, 2015

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 100

Customer Custom .Net Competition 100

InfoChachkie

AUGUST 22, 2016

He started by stating, “We track customer success.” My initial reaction was, “Great, but I am not sure that qualifies as non-obvious” but then he quickly knocked it out of the park, adding, “We define ‘customer success’ as enabling our customers to generate more prospects and close more sales. Such metrics will obviously differ.

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Startup Professionals Musings

MARCH 11, 2014

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 98

Customer Custom .Net Competition 98

Startup Professionals Musings

APRIL 21, 2023

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Ownership.

Coach 137

Coach Metrics Competition Ideas 137

Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. Great businesses begin with a customer problem that has a big and monetizable pain point. Nail the solution. Nail the business model.

Technical Review 143

Technical Review Customer Custom Entrepreneur 143

Both Sides of the Table

JANUARY 25, 2010

Chris Dixon wrote a blog post last week titled, “ Techies and Normals &# in which he defined “Techies&# as people who are not just “early adopters&# but also have more of a geeky, technical, product bent. They use products because the products solve a need they have. Launch a product, iterate, fail fast.

Product 348

Product Startup Design Blogging 348

Both Sides of the Table

SEPTEMBER 28, 2014

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

Startup 383

Startup Company Companies .Net 383

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Production.

Sales 102

Sales Customer Custom Outsource 102

InfoChachkie

JANUARY 5, 2015

A recurring entrepreneurial challenge is to determine the optimal price of a new product, especially absent a directly competitive alternative. When we launched GoToAssist, we offered our customers the option to brand the customer-facing webpages with their logo and brand colors. How Much For A Rib? Price = Value.

Pricing 100

Pricing Product Startup Customer 100

Berkonomics

JUNE 18, 2020

On the other hand, your target audience is already talking to their friends and associates about products and services they like and use. Email readers, continue here…] How do you engage your customers in a conversation instead of merely broadcasting your message again and again in hope that some one remembers it?

Marketing 120

Marketing Social Media Advertising .Net 120

Berkonomics

DECEMBER 29, 2016

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

.Net 226

.Net Sales Customer Custom 226

Startup Professionals Musings

OCTOBER 8, 2022

In reality, a simple Excel spreadsheet model customized around your assumptions can save you hours and avoid a wasted expense in validating alternative vendor and marketing decisions. Vendor costs are subject to change, customers are fickle, competitors come out of the woodwork and the economy can take a downturn. Marty Zwilling.

Startup 147

Startup Pricing Sample Customer 147

TechCrunch LA

OCTOBER 5, 2020

GrubMarket , which provides a B2C platform for consumers to order produce and other food and home items for delivery, and a B2B service where it supplies grocery stores, meal-kit companies and other food tech startups with products that they resell, is today announcing that it has raised $60 million in a Series D round of funding.

Technical Review 343

Technical Review Startup Marketing San Diego 343

socalTECH

OCTOBER 20, 2016

headquarters in Los Angeles in January, says it has deployed its products in Vermont, as part of an affordable housing development there. Sonnen said its products were used in fourteen, customized net-zero modular homes constructed by VERMOD, which combine solar power with the sonnenBatterie home battery system.

.Net 100

.Net Los Angeles Mobile Customer 100

socalTECH

NOVEMBER 21, 2019

PayPal said that the acquisition will "transform the shopping experience" for its consumers and also increase sales and customer engagement for its merchants. PayPal said that Honey was profitable on a net income basis in 2018, and that it expects the acquisition to be acrretive to its non-GAAP earnings per share in 2021.

Southern California 133

Southern California Commerce Acquisition .Net 133

TechCrunch LA

JULY 24, 2019

Ouster’s strategy has been cast wider net for customers by selling its lidar sensors to other industries, including robotics, drones, mapping, defense, building security, mining and agriculture companies. Ouster’s business model, along with its tech, has helped it land 437 customers to date and raise a total of $90 million.

Los Angeles 216

Los Angeles .Net Customer Custom 216

Berkonomics

JULY 11, 2013

Every dollar of gross profit falls to the bottom line, increasing net profit faster with each transaction. A ten percent increase in revenues for a company with 50% gross margin and 5% net profit before the increase would double net profit for the period with that ten percent increase in revenue.

.Net 207

.Net Sales Tool Social Network 207

socalTECH

JULY 3, 2018

Los Angeles-based Funraise , the Los Angeles startup which develops customer relationship management (CRM) and other technology for nonprofits, says it has created a new, $600,000 fund to provide grants to nonprofits. Application for its first round of grants are due by July 31st. Funraise is led by CEO Justin Wheeler.

Funding 113

Funding Southern California Technical Review .Net 113

Startup Professionals Musings

JULY 25, 2020

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Ownership.

Coach 144

Coach Metrics Social Network Competition 144

Berkonomics

AUGUST 3, 2023

Certainly, bootstrapping is a preferred method of funding growth if it does not hold back the speed of growth or hobble the quality of product or service to the extent that better-funded competitors can overtake the business. There is a lot to say about retaining control.

Venture Capital 295

Venture Capital Startup Class Invest 295

Startup Professionals Musings

MARCH 25, 2023

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. High customer loyalty and high team passion.

Organization 94

Organization Invest Customer Custom 94

Startup Professionals Musings

MARCH 31, 2023

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Metrics 102

Metrics Demand Paramount Content 102

Startup Professionals Musings

JUNE 21, 2020

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. High customer loyalty and high team passion.

Organization 173

Organization Invest Customer Custom 173

Startup Professionals Musings

JULY 3, 2020

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Marketing 174

Marketing Invest Demand Metrics 174

socalTECH

JULY 13, 2010

Santa Barbara-based RingRevenue , the pay-per-call services firm headed by Jason Spievak, has signed on a new customer today, Rex Direct Net. According to Rex Direct Net, it will offer pay-per-call services powered by RingRevenue's products. Financial details of the win were not nanounced.

Santa Barbara 157

Santa Barbara .Net Sample Research 157

Startup Professionals Musings

DECEMBER 12, 2020

Jeff Bezos is one of the world’s most admired entrepreneurs, primarily because of his humble style and his growth from a regular person background to a current net worth in the neighborhood of $200 billion dollars. It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer.

Slides 137

Slides Customer Custom Satisfaction 137

Berkonomics

JULY 25, 2013

On the other hand, your target audience is already talking to their friends and associates about products and services they like and use. Email readers, continue here.] How do you engage your customers in a conversation instead of merely broadcasting your message again and again in hope that some one remembers it?

Social Media 179

Social Media Advertising .Net Content 179

Startup Professionals Musings

MAY 15, 2019

Steve Blank via Flickr by jdlasica I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. Great businesses begin with a customer problem that has a big and monetizable pain point.

Startup 98

Startup Technical Review Customer Custom 98

Tech.Co

MARCH 25, 2022

Deliveries for food as well as other products are only becoming more common, but the gig economy may not be as well positioned to offer stable infrastructure for full-time vehicle drivers. By ensuring their value isn't bloated, the company will net its employees better equity over time. Instacart's New Direction. Delivery Is Evolving.

Advertising 116

Advertising Tool .Net Google 116

socalTECH

DECEMBER 9, 2015

Calabasas-based network testing equipment and software developer Ixia is reporting a win with the University of Texas at Austin this morning, saying that its products have been selected to provide end-to-end network visibility in a security effort at the school. FInancial details of the win were not announced. READ MORE>>.

Calabasas 100

Calabasas .Net Software Development Networking 100