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What the 5 Stages of Grief Teach Us About Technology

Startup Professionals Musings

We sign up for the new app, or buy one of the new devices after we see our cool friends using it. By this time, gurus are reassuring us that it is the greatest thing ever. This is when we are so persuaded that we're right and the new innovation is wrong that we are prepared to make fun of the credulous among us. Repudiation.

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What Can Big Data Ever Tell Us About Human Behavior?

Startup Professionals Musings

The explosion of self-reporting on social media has led us to provide very intimate details of ourselves. Many market research companies now use this data by ‘scraping’ the web to obtain detailed examples of the sentiment relating to particular issues, brands, products, and services.

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Praying to the God of Valuation

Both Sides of the Table

Sure, we built SaaS products before the term even existed but at 31 it was hard to delineate reality from what all of the monied people around us were telling us what we were worth. Nobody cared about our valuations any more. But this is still all about valuations and none of it is any fun anymore. Until we weren’t.

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A Lesson: It’s what you ask, not what you know.

Berkonomics

A true story with a moral for all of us. A friend recently told me a story that had nothing to do with business, but unintentionally had a great lesson for all of us. As an afterthought, he asked, about how many years does this old tree have to live? and the moral is….

Email 156
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Three Lessons Punk Rock Teaches Us About Being a Business Leader

Xconomy

Inspiration comes in many forms, and as an entrepreneur, I found mine early on in an unusual place: punk rock. There are strong parallels between the business of punk rock and startups. When you’re starting a new business venture, you wear many hats—leader, innovator, developer, marketer, HR rep—with very little budget or certainty.

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What Mistakes Do VCs Make When Fundraising?

Both Sides of the Table

A few weeks ago, I had the pleasure of talking to Samir Kaji on the Venture Unlocked podcast about a wide range of topics that we as venture capitalists think about everyday, including: How to build a generational firm?—?retaining And again, just like in enterprise sales, this is all about differentiation ?—?what Let me explain.

Sales 375
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Your “drop dead” question for a customer survey

Berkonomics

It reminds us that our customers, especially early adapters, must want to continue to use our products to the extent that they “would be very disappointed” if unable to do so in the future. But do include at least one specific question about your product to be sure the respondent is an actual customer. Why it’s a great question.

Customer 218