socalTECH

SEPTEMBER 23, 2013

Woodland Hills-based ReachLocal has launched a new suite of products this morning, saying that it is looking to help small and medium sized businesses attract, capture, and convert more customers. reachlocal marketing software leads management launch advertising saas' Pricing on the new tool was not announced. READ MORE>>.

ReachLocal 147

ReachLocal Woodland Hills Software Marketing 147

socalTECH

FEBRUARY 26, 2014

According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. The integration includes automatic synchronization of contact data across the two software products, including emails, calls,chats, tickets, notes, and more. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

NOVEMBER 5, 2013

Nimble, which is led by Jon Ferrara, develops software which lets people track their interaction with customers, clients, business contacts, and others across email, social networks, and much more. nimble contact management software personal tracking saas' READ MORE>>.

Santa Monica 164

Santa Monica SaaS Social Network Google 164

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company. Share and Enjoy.

Custom 195

Custom Customer Template Startup 195

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Custom 97

Custom Customer Training Services 97

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. We then sorted these email addresses by company and initiated targeted sales campaigns wherever we identified a critical mass of users.

Custom 162

Custom Customer Technical Support Startup 162

socalTECH

OCTOBER 31, 2013

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

Social Media 138

Social Media Santa Monica SaaS Screening 138

Tech.Co

DECEMBER 29, 2023

Sign up to Tech.co's weekly newsletter today Please fill in your name Please fill in your email Subscribe By signing up to receive our newsletter, you agree to our Privacy Policy. However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023.

Startup 210

Startup Generative AI Newsletter Tool 210

socalTECH

MAY 17, 2019

Coming out of ServiceNow around 2013, I realized that a lot of problems that we had been discussing and dealing with with customers adopting applications like ServiceNow into the enterprise, was establishing connections of that data and processes with systems in the enterprise. That's how we started. What specific problem were you seeing?

SaaS 113

SaaS Startup Custom Customer 113

socalTECH

OCTOBER 22, 2009

Torrance-based LiveOffice , a provider of email archiving and hosting services, said this week that the firm has added new, encryption support for the firm's software-as-a-service. Tags: security encryption software saas archiving email liveoffice. READ MORE>>.

Torrance 124

Torrance SaaS Email Software 124

TechCrunch LA

OCTOBER 5, 2020

“The only success criteria of my startup career is whether GrubMarket can eventually make $100 billion of annual sales,” he said to me over both email and in a phone conversation. “We had to limit our daily delivery volume in some regions, and put new customers on waiting lists.”

Technical Review 343

Technical Review Startup Marketing San Diego 343

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Custom 97

Custom Customer Software Review SaaS 97

socalTECH

APRIL 2, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenue, customer service, and similar topics. We have an incredibly passionate and dedicated team, and they are great advocates for the customer. That's key.

SaaS 100

SaaS Conference Custom Customer 100

socalTECH

OCTOBER 1, 2010

Mindflash says its site allows users to create online training courses using PowerPoint, Word, PDF, and videos, add quizzes, and automate tasks like grading and sending out email invites and reminders. Tags: mindflash online training small business saas software employee. READ MORE>>.

Training 133

Training Santa Barbara SaaS Platform 133

TechEmpower

OCTOBER 9, 2023

So let’s summarize what we've already found to be different about searching with LLMs: What’s Different About Search with LLMs Search methods powered by LLMs stand out as transformative tools, offering businesses an edge in their information retrieval and customer engagement processes. cto , infotech , innovation , product , project , saas

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

socalTECH

MARCH 30, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenue, customer service, and similar topics. We have an incredibly passionate and dedicated team, and they are great advocates for the customer. That's key.

SaaS 100

SaaS Conference Custom Customer 100

Both Sides of the Table

JUNE 13, 2018

Remember that the goal of an email to a VC or an introduction from a trusted mutual connection is simply to get you the meeting. You want to send just enough to get the meeting (and of course a great deck sells better than a long email) and not so long that you don’t leave a chance to wow the person in your actual meeting. Poppycock.

Venture Capital 261

Venture Capital Slides Email Startup 261

InfoChachkie

AUGUST 20, 2012

Although this is a core competency that must be honed over time, there is a cadre of SaaS hiring tools that the world’s leading tech companies deploy to their advantage. Enter The Resumator , a SaaS applicant recruitment and tracking solution geared to the SMB marketplace. Job Syndication And Customized Job Boards.

SaaS 209

SaaS Tool Startup Screening 209

socalTECH

SEPTEMBER 11, 2017

Cordial's software is used to deliver personalized marketing emails and communications using real-time behavioral data and machine learning. The company, led by CEO Jeremy Swift, says its customers include such brands as La Quinta, Shoes of Prey and Teleflora. READ MORE>>.

Artificial Inteligence 113

Artificial Inteligence San Diego Email Software 113

Berkonomics

JUNE 4, 2015

When I hear a company pitch a business model which I believe has the potential to acquire a customer once, and keep the customer paying for a multi-year period without further marketing expense, my ears perk up. Typical examples are software as a service (SaaS) models, or any kind of content-driven subscription model.

Acquisition 120

Acquisition Custom Customer SaaS 120

InfoChachkie

MARCH 4, 2013

Their deep understanding of their customers, an uncompromising drive to create a quality product and the courage to ignore the music industry's formulaic approach to producing hits resulted in the creation one of the top selling non-compilation albums of all time.

Startup 269

Startup Cloud Computing RSS Writing 269

socalTECH

MARCH 29, 2011

Torrance-based LiveOffice , the developer of cloud-based email archiving, compliance, discovery, and backup services, reported this morning that it has rolled out a new feature for message review by customers. READ MORE>>.

Software Review 124

Software Review Torrance Email Organization 124

socalTECH

AUGUST 3, 2011

Cloud-based, email infrastructure provider SendGrid , which develops cloud software to help businesses more easily deliver emails to customers, has set up shop in Anaheim, California, the firm said Wednesday.

Email 189

Email Commerce Venture Capital Los Angeles 189

InfoChachkie

APRIL 13, 2015

However, habitual discounting at a startup is self-defeating, as it reinforces your customers'' proclivity to delay their purchases, patiently waiting for you to reduce your prices. Some of these tactics include: Total Cost Of Ownership – Price is only one element that determines the total cost incurred by customers to deploy your solution.

Pricing 100

Pricing Startup Sales SaaS 100

socalTECH

FEBRUARY 7, 2013

Nimble's web-based software lets users track all of their interaction with a customer or client, including emails, social networking activity, phone calls, and more. Nimble--which is led by CRM software vet Jon Ferrara--said that the new enhancements lets users pull in external data, such as maps, invoices, news, and much more.

Web 219

Web Social Network News Google 219

socalTECH

MAY 22, 2019

We're really going after 70 percent of people who are using just spreadsheets, email, and maybe using some sort of online survey tool. David Wood: The biggest challenge is scaling, and finding customers who love the product. For example, if they're using Signupgenius, or Evite, then we're not trying to convert them.

Startup 212

Startup Evite Organization Software 212

InfoChachkie

JANUARY 5, 2015

At Citrix, GoToAssist customers would occasionally ask if they could just pay for our screen-sharing functionality because they didn''t intend to use the product''s other features, such as reporting and session recording. The effort to implement this customization was minimal and thus cost us very little. customers paid $119.40

Pricing 100

Pricing Product Startup Custom 100

InfoChachkie

FEBRUARY 10, 2014

In fairness, they also attempted to belatedly reposition the company as a smartphone competitor, abandoning their email-centric devices upon which they had created a multi-billion dollar enterprise. Their name change was a natural reflection of the company''s broader applicability, beyond customers with performance-based ad budgets.

Technical Support 250

Technical Support Marketing Advertising SaaS 250

socalTECH

FEBRUARY 28, 2011

Torrance-based LiveOffice , the provider of cloud-based email archiving services, reported this morning that it has signed American Portfolios Financial Services as a customer. LiveOffice said the win includes implementation of its products across 300-plus branches at the independent broker-dealer.

Services 154

Services Torrance Email Report 154

Both Sides of the Table

FEBRUARY 7, 2010

My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then). I didn’t have first-hand experience in document management systems other than as a user and nobody had SaaS experience – the market was too new. I learned the domain lesson myself.

Entrepreneur 267

Entrepreneur Startup SaaS San Diego 267

InfoChachkie

MAY 5, 2016

In contrast, TaxJar, a SaaS solution which makes automates online sales tax calculations, reporting and filings, is an entirely virtual company. Dan is now CEO of Mobile1st , makers of Mobilizer, the mobile customer experience optimization platform. One way this advantage was evident was with regard to customer service.

Entrepreneur 100

Entrepreneur Santa Barbara Email Outsource Development 100

socalTECH

FEBRUARY 21, 2012

The company said the new software is aimed at all types of small businesses, and helps local businesses to respond faster to customer inquiries, track online and offline advertising, and reply more effectively to calls, emails, and social media inquiries.

Marketing 178

Marketing Product Social Media Advertising 178

InfoChachkie

APRIL 28, 2011

The more a customer utilized WebEx’s services, the more they had to pay. Even though such enduring strategies are often difficult and expensive to execute, they generally result in greater value creation for the company’s customers, founders, employees and investors. WebEx was the early leader in web meetings. Exploring The Campus.

Entrepreneur 225

Entrepreneur SaaS Pricing Cloud Computing 225

Both Sides of the Table

APRIL 12, 2015

We never built our product on one partner’s data platform but on many (20 primary data sources plus 100+ smaller ones) and Twitter’s move doesn’t “shut down DataSift” it simply takes 1,000+ customers who consume Twitter data through DataSift and makes their life more difficult. Just how much?

Platform 150

Platform Course Custom Customer 150

socalTECH

MARCH 14, 2011

For this morning's interview, we spoke with Scot Richardson , CEO of Los Angeles-based LaughStub (www.laughstub.com), which develops software which helps comedy clubs and others manage ticket sales, online marketing, and customer relationship management. What is Laughstub? Scot Richardson: In a nutshell, we're a WordPress for venues.

Ticketmaster 140

Ticketmaster CTO Hire Tech Coast Angels Social Media 140

InfoChachkie

MARCH 9, 2015

In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. Not surprisingly, we received a litany of hate email from freeloaders admonishing us for taking away their free service.

Technical Support 100

Technical Support Custom Customer Demand 100

socalTECH

NOVEMBER 15, 2012

If you're a web publisher, or even a brand developing your own outreach to customers through a newsletter or microsite, how do you efficiently gather and curate all of the news and information out there? We're really monitoring the content areas for our customers, in a way that brings that social signal to it. We're in beta now.

Web 237

Web Newsletter Content Startup 237