socalTECH

APRIL 29, 2009

Santa Monica-based Boingo Wireless , which operates a network of wireless access points through relationships with local Wi-Fi providers, told its users Wednesday that the firm has upgraded its customer service site. According to the firm, users can now reset their own password, and email invoices and receipts to themself.

Sites 133

Sites Customer Custom Services 133

Berkonomics

APRIL 8, 2021

Not every new game-related site is a Steam, and surely not every social network is a Facebook. Email readers, continue here…] Second: channels. A pivot or product enhancement in reaction to user or customer comments will advance your chances of success. The post Six ways to make your site-app-product go viral.

Sites 156

Sites Product Social Network Press 156

Startup Professionals Musings

MARCH 14, 2022

Here are a few specifics on how to be part of the solution, without the costs, rather than part of the problem: Put a personal face and address on your site; don’t hide behind an “info” email address. Use video and audio, rather than jargon, abbreviations, and computer lingo on your site. Don’t take shortcuts on these.

Customer 137

Customer Custom Technical Review Symantec 137

socalTECH

SEPTEMBER 30, 2009

Irvine-based Autobytel , which provides an online marketing and lead generation service for automotive dealers, announced today that it has re-launched an email marketing program. The firm said that its Email Manager program is targeted at interact with car buyers in a "lengthening purchase cycle." READ MORE>>.

Email 145

Email Pricing Marketing Sites 145

socalTECH

AUGUST 15, 2017

Sendgrid , the email back-end services company which has a major operation in Irvine, has joined Google and GoDaddy in suspending services to the neo-Nazi website The Daily Stormer, after user complaints. Sendgrid was also joined by Zoho in dropping The Daily Stormer as a customer. READ MORE>>.

Google 113

Google Sites Email Los Angeles 113

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Email marketing. Social-media advertising.

Customer 146

Customer Custom Marketing Startup 146

socalTECH

NOVEMBER 13, 2012

If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.

Email 157

Email Startup IP Newsletter 157

socalTECH

JUNE 15, 2010

Woodland Hills-based ReachLocal said today that it has launched a new, beta of a local business site called Bizzy. The new site is launching first in New York, San Francisco, and Dallas. Bizzy allows local businesses to create their own social networking "feed", and also connect with their customers via email, Twitter, and Facebook.

ReachLocal 228

ReachLocal Woodland Hills Sites Social Network 228

TechCrunch LA

AUGUST 17, 2021

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

Software Review 205

Software Review Los Angeles Customer Custom 205

Berkonomics

SEPTEMBER 28, 2023

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and salespeople rely upon when attempting to create buzz and make a mass market for a new product. These first customers are critical. Greatly exceed expectations at all costs.

Resource 156

Resource Customer Custom Product 156

Berkonomics

MAY 30, 2019

Email readers, continue here…] How do you reach an audience that pays less attention to advertising then at any time in the past one hundred years? And the best way to do this is with the placement of a case study, a story told about and by a satisfied customer with something to say about how your product solved their problem or pain.

Case Study 120

Case Study Study Customer Custom 120

Berkonomics

DECEMBER 10, 2015

Both of these time–honored methods of reaching our customers have worked for as long as there was print and radio–TV to get the message out. But the leaders of this new school practice customer–driven communication, personalized to the point of basing communication upon individual customer behavior. She bought again. Old school?

Customer 120

Customer Custom Marketing Email 120

Berkonomics

APRIL 21, 2022

Owned media comes from the databases you own, such as your company’s web site, email newsletters, profiles in social media, or apps you have created requiring registration or download. Expand your definition of advertising to include four, not just two methods of finding your potential customers.

Advertising 156

Advertising Media Social Media Newsletter 156

Tech.Co

MARCH 24, 2021

Getting your website noticed by local customers just got a whole lot easier for Wix users. Now, with this new partnership, Wix users have a wide range of tools at their disposal to make an impact on Google with customers at a close distance. Site Booster & Form Builder App. Email campaigns and emails sent per month.

Google 146

Google Email Tool Guide 146

SoCal CTO

DECEMBER 7, 2009

SEO for Startups and Negative Customer Acquisition Costs ) and, of course, the product itself. Normally the product is defined as a web site. Most founders are fairly passionate about the features and functions of the web site, iPhone application, Facebook application, or whatever web application represents the product.

Web 150

Web Sites Email HTML 150

socalTECH

SEPTEMBER 30, 2014

Vonjour (www.vonjour.com), a Los Angeles startup, has developed a cloud-based customer support and phone system which, in addition to handling all of a company''s usual enterprise phone needs--also lets employers harness employee smartphones to deal with customer support issues, make calls, and interact with customers directly from a mobile app.

Customer 133

Customer Custom Startup Mobile 133

Berkonomics

MARCH 31, 2022

Both of these time–honored methods of reaching our customers have worked for as long as there was print and radio–TV to get the message out. But the leaders of this new school practice customer–driven communication, personalized to the point of basing communication upon individual customer behavior. A personal story. Old school?

Marketing 156

Marketing Customer Custom Tool 156

socalTECH

MAY 2, 2011

San Diego-based Sony Online Entertainment , the developer of massively multiplayer online games, has provided details of the intrusion on the firm's systems, saying that hackers may have stolen its customer information. The revelation follows last week's hacking of Sony's PlayStation Network and other services.

Entertainment 145

Entertainment Customer Custom San Diego 145

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company. Share and Enjoy.

Customer 195

Customer Custom Template Startup 195

socalTECH

SEPTEMBER 19, 2018

Los Angeles-based electronics e-commerce giant Newegg appears to have become the victim of a card-skimming attack on its e-commerce site, according to reports. Newegg did not say how many credit cards numbers and other information may have been released through the compromised payment site. READ MORE>>.

NewEgg 113

NewEgg Commerce Sites Report 113

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Customer Custom Media 214

socalTECH

JULY 18, 2017

j2 Global said it has acquired MyPhoneFax , which operates Fax87 and Onlinefaxes.com; CloudRecover , an Australian cloud backup provider; WeCloud , a cloud email company in Sweden; and Simitu , a cloud email provider in Denmark. j2 Global also said it has sold Cambridge BioMarketing LLC, which was a subsidiary of Everyday Health, Inc.

Company 133

Company Companies Email Acquisition 133

InfoChachkie

DECEMBER 10, 2012

The lessons learned by Divshot confirm that obtaining, and more importantly maintaining, visibility on the front page of a major social news site results from the congruence of three factors: audience, timing and engagement. No matter how you end up on the front page of a major news site, getting there is just the first step.

News 198

News Sites Startup RSS 198

Berkonomics

APRIL 28, 2022

You can do the same for the various social media and streaming sites at Mention.com or by subscribing to a tool like Tweetdeck.com. You will be able to control (to a degree) the placement of your name in the rankings with a little work one step beyond search engine optimization. Proactively link outward from your site.

Social Media 156

Social Media Media Search Engine Optimization Tool 156

InfoChachkie

JULY 16, 2012

Others shun translucent run-of-site Google ads, because they are distracting and monetize at extremely low rates. By solving both the technology and the distribution requirements for video to engage and track, Coull makes the dream a reality of ads being in context within video across an unlimited number of sites.”. Share and Enjoy.

Customer 226

Customer Custom Entrepreneur Advertising 226

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. The platform makes it simple to automate a number of processes too, from status updates and email notifications to progress updates and time tracking.

Tool 128

Tool Startup Software Review Technical Review 128

socalTECH

SEPTEMBER 26, 2017

According to AT&T, the new website lets anyone--regardless of carrier--register the cell number of family or friend who is an AT&T wireless customer in Puerto Rico, and lets that user know people in the U.S. AT&T said it will then let those registered know--via email--when service in Puerto Rico has been restored.

Help 100

Help Sites Email Los Angeles 100

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

socalTECH

SEPTEMBER 30, 2013

Santa Monica-based customer relationship management (CRM) software developer Nimble is looking to bolster its customer base in the nonprofit sector, saying that it has started to offer a 30 percent discount on its service to nonprofits, for life. contact track sales management relationship customer nonprofit pricing nimble'

Pricing 157

Pricing Santa Monica Social Network Customer 157

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. What are some good examples of similar sites? Examples of other brands/sites that are similar from a brand perspective?

Develop 396

Develop Development Startup SEO 396

TechCrunch LA

NOVEMBER 8, 2022

Users will first pick from a range of templates, be it a theme for a shopping site or a trip to Japan. Movio’s user base is currently in the lower hundreds of thousands, with paying customers nearing 1,000. . The outfit, face and voice of the AI-made human can be swapped with a click. “We are doing what Jasper and Copy.ai

Generative AI 182

Generative AI Marketing Artificial Inteligence Template 182

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. After some healthy wrangling with the “The BuddyHelp Should Be Free” folks, we eventually made a slight modification to the site, as shown below.

Customer 162

Customer Custom Technical Support Startup 162

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. What are some good examples of similar sites? Examples of other brands/sites that are similar from a brand perspective?

Develop 384

Develop Development Startup SEO 384

socalTECH

OCTOBER 16, 2008

According to You2Gov, it has created a free, customized database with contact information from all of the members of the United States Congress, including the House and the Senate. The firm's site now allows users to email, write, or make calls via Skype and Jaxtr to their political representatives.

Sites 100

Sites Social Network Writing Resource 100

Startup Professionals Musings

NOVEMBER 27, 2021

Customers go there to check on the details of your offerings and verify that you are not a scam, investors look there to check out your management and sales approach, and suppliers expect to find contact information. There are many practical reasons for going to work early on your web site. Viral marketing needs a website.

Web 139

Web Startup Sites Design 139

Berkonomics

APRIL 30, 2020

It is human nature for you and every entrepreneur to fall into a routine of taking care of day to day issues, meetings, communicating with customers and shareholders. Email readers, continue here…] So, how do you regain that enthusiasm for what is best for you and for the company? That daily routine. It is where the fun is.

Email 194

Email Report Sites Entrepreneur 194

Tech Zulu Event

OCTOBER 6, 2016

As the Internet continues to become populated with e-commerce sites, it’s becoming more and more difficult to generate web traffic, leads, and ultimate the sales for your website. Increase Your On-Site SEO. Incorporating a Site Map. Utilizing Alt Text on All Images Found On The Site. Collect Email Lists.

Commerce 58

Commerce Search Engine Optimization Sites Marketing 58