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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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JustEnough Targets Sales, Customer Service

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The firm said its new Mobile Sales Force Automation SuiteApp, built on top of NetSuite, provides access to opportunity/customer data, sales forecasts, and real-time calendar and task management.

Sales 154
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10 Keys To Results With Social-Local-Mobile Marketing

Startup Professionals Musings

Winning entrepreneurs have long since supplemented conventional print and video “push” marketing with digital online interactive “pull” marketing, and a while back added social-local-mobile ( SoLoMo ) to the mix. Mobile and global are driving all of these in innovative new ways to grow your business.

Mobile 173
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DoubleBeam Powers Mobile Shopping App

socalTECH

Pasadena-based DoubleBeam , the payment startup led by Ted Tekippe said today that it is powering the developer of a mobile, beacon-enabled shopping app called Slyde. DoubleBeam''s GoPago system provides point-of-sale functionality through an Android tablet. Financial details of the deal were not disclosed. READ MORE>>.

Mobile 147
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7 Startup Marketing Strategies To Bring In Customers

Startup Professionals Musings

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Display advertising. Email marketing.

Customer 146
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Pipeliner Rolls Out Upgraded Mobile Apps

socalTECH

Los Angeles-based customer relationship management software developer Pipeliner CRM has rolled out a new set of upgraded apps for both Android and iOS, according to the company. Pipeliner said that it now provides all of the features of its application on those mobile platforms.

Mobile 100
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OpenX Names Chief Customer Officer

socalTECH

Los Angeles-based online and mobile advertising technology provider OpenX announced this morning that it has named Tish Whitcraft as the company''s new Chief Customer Officer. OpenX said that Whitcraft will head up OpenX''s partner services team, which includes support, sales engineering, and customer operations.

OpenX 138