Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

InfoChachkie

OCTOBER 13, 2009

Customer Service – As newspaper boys were the face of their employers, savvy carriers learned to establish healthy customer relationships to facilitate timely collections and generous tips. I hope that my decision to not use an awkward, yet politically correct reference, such as “paper carriers”, does not offend anyone. _.

Web 2.0 222

Web 2.0 Web Sales Outsource Development 222

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Best Communication Tools for Startups Communication tools refer to any type of technology that helps businesses stay connected.

Tool 128

Tool Startup Software Review Technical Review 128

Jason Nazar

AUGUST 15, 2013

The 7 Ways to Get (unpaid) Traffic on the Web. “If There are 7 Ways to Get Traffic on the Web, in no weighted order they are: 1.) Referring Traffic / Press. Referring Traffic / Press. make sure you maximize the potential for referring traffic: 1.) make sure you maximize the potential for referring traffic: 1.)

Web 61

Web Social Media Content Sites 61

Startup Professionals Musings

SEPTEMBER 13, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Startup 136

Startup Technical Review Equity Incubator 136

Both Sides of the Table

JUNE 20, 2013

Simply, this is identifying a customer need which has economic value to them if they can solve it. ” and if you can’t persuade enough potential customers they have some pain that needs fixing you probably should stick to your day job. Teams usually start with terminology that is very insular and less relevant to customers.

Sales 336

Sales Startup Competition Customer 336

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

OCTOBER 1, 2010

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Satisfaction 49

Satisfaction Customer Custom Startup 49

Startup Professionals Musings

APRIL 4, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Tips 104

Tips Startup Technical Review Equity 104

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 168

.Net Satisfaction Customer Custom 168

InfoChachkie

JANUARY 23, 2019

At that time, I had to explain to skeptical customers that it made more sense for them to rent our software on a subscription basis, rather than purchase it outright. I vividly recall a meeting at Siebel to explore a potential partnership by which Siebel would sell our GoToAssist screen sharing technology to its customers.

SaaS 113

SaaS Software Artificial Inteligence ASP 113

socalTECH

AUGUST 10, 2012

If you head up marketing for an Internet company, you're undoubtedly used to having to work--or fight--with your IT department to help maintain your web site and manage all of the changes you need done. We found that for customers who were going through that migration process, it was a technical implementation which had to involve IT.

Startup 171

Startup Marketing Customer Custom 171

Jason Nazar

JANUARY 14, 2009

There are 7 Ways to Get (unpaid) Traffic on the Web , in no weighted order they are: 1.) Referring Traffic / Press. Wikipedia and About are two of the most popular sites on the web, but the majority of their traffic comes from referrals from search engines, not people going directly to their site. Search Engines. Social Media.

Web 62

Web Social Media Content Sites 62

Startup Professionals Musings

DECEMBER 6, 2019

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Startup 128

Startup Technical Review Equity Incubator 128

Both Sides of the Table

OCTOBER 4, 2009

If you sell a product direct to a customer – in person or on the phone – you need to understand what their pain points are and position your product benefits against those pain points. Many, many tech companies I meet start with a set of “awesome features” and present them to me (and I suspect also to customers). Why Buy Mine?

Sales 319

Sales Startup Platform Tips 319

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 72

Services Startup Training Writing 72

Both Sides of the Table

MARCH 12, 2013

He shared tons of information about how how they were using marketing to quantitatively make marketing decisions at HauteLook and acquire customers for prices that were far cheaper than similar companies. I made some reference calls. On each subsequent meeting I’d learn a little bit more. So we talked about his joining.

Venture Capital 360

Venture Capital GRP Partners Startup Invest 360

TechCrunch LA

NOVEMBER 17, 2019

Enter TriNet, a human resources giant, which this week became the poster child for how how to make a genuine email to its customers look inadvertently as suspicious as it gets. She added: “The Imgur image you reference is an image of the TriNet logo that Poster Elite mistakenly pointed to and it has since been removed.”

Email 119

Email Sites Outsource Resource 119

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 105

Services Startup Training Writing 105

Both Sides of the Table

JANUARY 22, 2014

Think of web vs. mobile. Simply put – I’d be in search of a VC who had an intuitive sense of my product, my customers, my organizational issues, my competitors, etc. If I were looking at which VCs to choose I would reference strongly for which ones are supportive in good times and bad. Traditional software vs. SaaS.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Refer a friend? Beyond simple web analytics, what is needed? What’s their specific need / pain? Commenting?

Develop 396

Develop Development Startup SEO 396

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Refer a friend? Beyond simple web analytics, what is needed? What’s their specific need / pain? Commenting?

Develop 384

Develop Development Startup SEO 384

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JUNE 30, 2019

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Startup 87

Startup Technical Review Equity Incubator 87

Startup Professionals Musings

JULY 8, 2013

The days when you could launch your business with a new web site, and the phone would begin to ring, are long gone. Today’s platform is built of people, including yourself, followers, and contacts, who can amplify your message through social media and spread it to your target customers. Make your customers your platform.

Platform 105

Platform Entrepreneur Startup Social Media 105

Tech Zulu Event

OCTOBER 10, 2012

He is the author of various best selling books including Practical Information Architecture, Web Dogma ’06 and Usable Usability. information architecture from a content-provider point-of-view; What is responsive content from a reader and device point-of-view; and How to build landing pages and conversion funnels that win customers.

Culver City 105

Culver City Design Content Writing 105

socalTECH

MAY 30, 2012

One way is getting funding from your potential customers. They're raising money from friends, family, customers, equity from strategic partners, and former colleagues. The best way is through customers, the other way is through equity. However, it's an idea with a prototype, and a great customer capital deal.

Startup 223

Startup Equity Venture Capital Ideas 223

socalTECH

MAY 7, 2012

By prints, I am referring to anything that hangs on a wall, whether that's a framed photo, framed canvas, acrylic. and photographer is an online web presence and an order fulfillment partner. AS I was working my engineering job, I got obsessed with programming and building a business for the web. building a web site for him.

Santa Monica 258

Santa Monica Pricing Sites Sales 258

Startup Professionals Musings

MAY 31, 2012

The days when you could launch your business with a new web site, and the phone would begin to ring, are long gone. Today’s platform is built of people, including yourself, contacts, connections, and followers, who can amplify your message through social media and spread it to your target customers. Make your customers your platform.

Startup 104

Startup Social Media Platform Blogging 104

Startup Professionals Musings

JULY 8, 2015

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Entrepreneur 105

Entrepreneur Startup Technical Review Equity 105

Startup Professionals Musings

JULY 14, 2014

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Entrepreneur 113

Entrepreneur Funding Startup Technical Review 113

Startup Professionals Musings

JULY 1, 2017

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Develop 70

Develop Development Product Startup 70

Startup Professionals Musings

FEBRUARY 19, 2013

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Startup 123

Startup Technical Review Equity Incubator 123

Startup Professionals Musings

JANUARY 12, 2018

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Startup 53

Startup Technical Review Equity Incubator 53

Tech.Co

DECEMBER 6, 2017

Coachella Valley is referred to as the “Desert Empire” to differentiate it from the neighboring urbanized Inland Empire and the Imperial Valley. Hank: Seco Sys has developed a range of web services that are dedicated to managing all types of water. Hank McCarrick, CEO and founder of Seco Sys.

Startup 105

Startup Technical Review Patents Services 105