socalTECH

OCTOBER 14, 2019

The software company--which is backed by KPN Ventures--says that its new product, Lens, provides network analytics for network operators, providing them with near real-time, granular and dynamic analysis of how customers are using their home or business networks.

Tool 113

Tool El Segundo Artificial Inteligence Networking 113

socalTECH

JULY 16, 2019

Aliso Viejo-based Corent Technology , which develops cloud migration software tools, says it has integrated its tools with Microsoft Azure Migrate, Microsoft's migration software for its cloud services. Corent develops tools which help move software to the cloud, and turn legacy applications into software-as-a-service (SaaS).

Tool 113

Tool SaaS Software Customer 113

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Experience using the product is only one stage.

Customer 150

Customer Custom Design Product 150

socalTECH

JUNE 6, 2019

Los Angeles-based ServiceTitan , which develops a suite of software aimed at helping home service businesses with such tasks as CRM, dispatching, marketing automation, and more, said it has integrated its tools with iManifold , a residential heating, ventilation, and air conditioning diagnostics tool.

Tool 113

Tool Glendale Report Los Angeles 113

socalTECH

FEBRUARY 2, 2018

Los Angeles-based Factual , the location data startup led by Gil Elbaz, said this week that it has launched a brand new set of tools, called Geopulse Insights and Geopulse Measurement. Accordign to Factual, the new tools help marketers understand customer behavior, and link real-world, customer behavior to their online marketing campaigns.

Tool 100

Tool Google Los Angeles Pricing 100

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 147

Customer Custom Technical Review Metrics 147

socalTECH

AUGUST 30, 2019

San Diego-based Housecall Pro , the startup which provides a number of different software products for home services contractors, announced on Friday that it has launched a new set of finance tools for its customers.

Tool 113

Tool San Diego Services Software 113

Tech.Co

AUGUST 16, 2017

Finding potential customers continues to be a huge challenge not only for established marketing and sales teams but also for startup executives and solo entrepreneurs. It is not that there is a lack of lead generation tools, particularly for business-to-business (B2B) firms. Lead Capture Tool – Leadformly. What’s more?

Tool 81

Tool Startup Help Template 81

socalTECH

JUNE 25, 2019

Los Angeles-based Retina , a startup which develops machine learning and artificial intelligence software for predicting customer lifetime value (CLV) of a company's customer, said it has launched a new tool that it is offering up to small to middle-market e-commerce businesses. READ MORE>>.

Artificial Inteligence 113

Artificial Inteligence Dollar Shave Club Commerce Tool 113

socalTECH

OCTOBER 12, 2020

Santa Monica-based Invoca , which provides call tracking and analytics software, says a new study it ran shows that website experience and customer experience has become much more important in the era of COVID-19, particularly in big ticket purchases. READ MORE>>.

Customer 100

Customer Custom Santa Monica Services 100

TechCrunch LA

MARCH 3, 2020

Insurance and virtual reality are hardly synonymous, but Talespin’s training tools have helped claims assessors do their jobs and helped train a new generation of insurance investigators in what to look for when they’re trying to determine how much their companies are going to pay out.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

TechCrunch LA

APRIL 15, 2021

The company’s customers are typically SMB e-commerce merchants “generating anywhere from $50,000 to $10 million a year in revenue,” according to Scriven. He also believes Saltbox is “extremely well-positioned to help power and enable the next generation of great direct to consumer brands.”

Commerce 237

Commerce Help Startup Los Angeles 237

Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

Customer 341

Customer Custom Venture Capital Software Review 341

Startup Professionals Musings

FEBRUARY 12, 2020

These days, with the instant access to information and experts in every field around the world, and the wealth of personal assessment tools available on the Internet, there is no excuse for not exploring and evaluating the alternatives before you make a step forward. It can also help you better relate to others and become more self-aware.

Tool 125

Tool Mentor Help Education 125

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics 260

Metrics Startup Slides Technical Review 260

socalTECH

JUNE 2, 2015

San Luis Obispo-based Shopatron , which develops software which helps manufacturers direct online orders to local retailers, said it has launched a new product aimed at product search. The company says its new tool instead directly points consumers at available inventory of product. Pricing on the new product was not announced.

Tool 100

Tool Product Pricing Customer 100

socalTECH

MAY 9, 2013

Los Angeles-based social promotions software developer PromoJam has rolled out a brand new tool today, a new visual social marketing product called Promotion Builder and DIY Visual Editor. PromoJam''s tools are aimed at helping users build social promotions without requiring coding or a graphic designer, via templates and easy-to-use tools.

Tool 178

Tool Template Design Los Angeles 178

TechCrunch LA

NOVEMBER 6, 2019

Five years ago, when the Los Angeles-based enterprise software startup Replicated first launched, it was one of a number of contenders looking to bring containerized software development tools to businesses. For more advanced cluster operators, the KOTS tools provide integrations that set up an application for automated day-2 operations.

Tool 113

Tool Develop Development Software Development 113

socalTECH

DECEMBER 10, 2013

Santa Monica-based SHIFT , which develops real time, online advertising and marketing tools, announced this morning that it has raised $6M in a Series B funding round. shift real time marketing tools online advertising venture capital europe international' SHIFT said it has now raised $14M in funding. SHIFT is led by James Borow.

Tool 174

Tool Marketing Santa Monica Advertising 174

socalTECH

MARCH 13, 2013

PublishThis , the Los Angeles startup headed by Matt Kumin, has enhanced the firm's online, content marketing and curation management tool. The firm said the latest version of its platform is aimed at brands, retailers, media companies, and trade associations, to help them scale their content efforts across digital channels.

Content 171

Content Tool Legalzoom News 171

Startup Professionals Musings

MARCH 14, 2022

I continue to believe that most of the data gathering in the real world, and on the Internet, is done by businesses to help you find what you want, protect you, and improve your experience, rather than invade your privacy or scam you. There are others, like Norton LifeLock , acquired in 2017 by Symantec for $2.3

Customer 137

Customer Custom Technical Review Symantec 137

socalTECH

JANUARY 13, 2014

Retention Science , the developer of big data marketing and analytics tools, has rolled out a new product focused on online retailers. According to the Los Angeles startup, its new SmartSegments products is aimed at online retailers, helping them to more effective personalize their retention marketing campaigns.

Tool 153

Tool Advertising Los Angeles Pricing 153

socalTECH

APRIL 4, 2013

Are you involved with a nonprofit or social enterprise, wishing you had better tools to raise funding for your important causes, but not able to shell out the thousands of dollars necessary to purchase those tools from software vendors?

Funding 197

Funding Help SaaS Tool 197

socalTECH

MAY 21, 2014

Los Angeles-based Epoxy (www.epoxy.tv) launched yesterday to help content creators do just that. Juan Bruce: What we are doing at Epoxy, is we develop software tools for online video channels, allowing them to connect with their audiences where they audience connects most, which is social media. Most recently, we created a web series.

Downey 215

Downey Content Help Startup 215

socalTECH

JANUARY 6, 2022

billion was raised by its nonprofit customers on its platform in 2021. The company--which helps nonprofits reach out to donors--said about $30.8 The company has been developing tools to help nonprofits move donors to give on a recurring basis--more like a subscription--rather than just provide on-time donations.

San Diego 189

San Diego Platform Software Development Tool 189

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer 100

Customer Custom Software Services 100

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

Startup Professionals Musings

NOVEMBER 15, 2019

Further, based on results from the annual Sierra-Cedar HR Systems Survey , businesses that use data and tools in their people management, rather than traditional manual processes, see a 79% higher return than other organizations, suggesting the time is ripe for relying on data and analytics. Working on the wrong problem or assumption.

Metrics 98

Metrics Tool Statistics Entrepreneur 98

socalTECH

JANUARY 24, 2014

Santa Monica-based automotive information provider Edmunds.com said yesterday that it has released a new tool for auto dealers, aimed at helping them to collect and manage customer reviews and ratings. The tool allows dealerships to post those reviews on their own site and also on Edmunds.com''s Dealer Ratings and Reviews page.

Tool 124

Tool Santa Monica Sites Customer 124

socalTECH

OCTOBER 2, 2012

Nimble , the customer relationship management software developer headed by Jon Ferrara, has updated its online, social CRM tool today, saying that it has added new features such as ways to filter and cut through the noise of online social activity, plus new task management tools to link tasks with contacts and deals.

Tool 165

Tool Google Software Development Activity 165

socalTECH

OCTOBER 22, 2015

Venice, California-based SaneBox , the developer of email tools to help users better manage the flood of emails in their inbox, has rolled out a new product it says can help better figure out who in your company can make a warm intro to potential customers and partners. Pricing on the new tool was not announced.

Email 100

Email Tool Venice Pricing 100

Startup Professionals Musings

JANUARY 18, 2021

The technology is now embodied in a solution that can be replicated to reliably solve a real customer problem. Business investors and customers want to hear about solutions, and tend to back away from technology, until it is proven. Product development at this stage is the process of scaling up for manufacturing and marketing rollout.

Help 165

Help Research Startup Funding 165

socalTECH

NOVEMBER 7, 2013

Santa Monica-based Convertro , the developer of marketing attribution software led by serial entrepreneur Jeff Zwelling, has rolled out a new tool, which it says helps marketers measure the return on investment from printed catalogs. Zwelling''s last big success was EchoSign, which he sold to Adobe.

Tool 100

Tool Santa Monica Software Marketing 100

socalTECH

APRIL 24, 2019

According to Perspectium, the new funding will help it continue expansion to global markets, and launch new products. Perspectium is led by CEO David Loo; the company's software specifically goes to help connect together enterprise applications, with features such as data synchronization and data migration.

Services 113

Services Tool San Diego Software 113

Tech.Co

DECEMBER 29, 2023

However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023. RunwayML Runway is an applied AI tool artists can use to create AI-generated media, like video, audio and text. Vibrant Planet's Land Tender tool.

Startup 213

Startup Generative AI Newsletter Tool 213

socalTECH

JANUARY 23, 2015

Los Angeles-based Edmunds.com announced Thursday that it will be offering up a free, texting tool available to car dealers, to help those dealers communicate with customers via text messaging. READ MORE>>. communications dealer automobile sales texting edmunds'

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Tool Edmunds Sales Email 100