article thumbnail

How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

I recently wrote a blog post in which I pointed out that many investors & advisors discourage enterprise startups from having a professional services (PS) business and I think this is a big mistake. I think it’s important for enterprise startups to layer in professional services into your revenue stream. rollout support.

article thumbnail

20 Best Free and Paid Tools for Startups in 2023

Tech.Co

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Lenido Startup tool: Accounting software Price: Free Accounting software doesn't need to come at a premium. While Hide.me From its 4.3-inch

Tool 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Media Faking It – Cheaper Than You May Think, But Still Not Worth It

InfoChachkie

How much will social media fame cost you in 2014? This reality encourages some high-profile individuals to manipulate their social media standing by acquiring fake followers. Thus, if you purchased all of the social media "juice" shown here, it would only cost you about, $6,804. The Cost Of Fake Fame.

article thumbnail

53 Questions Developers Should Ask Innovators

TechEmpower

For customer service? Does it tap into geolocation services provided by the browser or rely on a third-party lookup table? Do you need to process user-contributed media? Accounting Beyond reviewing transactions, what accounting support do you need? If so, will you also have your own account system? Are they dismissable?

Develop 520
article thumbnail

8 Keys To Providing Consulting Services To Startups

Startup Professionals Musings

It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers. Many consultants today are hard to contact between scheduled meetings, due to their formal communication processes. Google and social media have transformed the business world. Be responsive to every customer communication.

Services 100
article thumbnail

The Empathy Economy: Emotional Intelligence in Customer Service

Xconomy

The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. A takeoff on the sharing economy, the empathy economy will grow due to brand mania and increased automation in the workplace.

Custom 75
article thumbnail

6 Key Rules To Stay Competitive In The Digital World

Startup Professionals Musings

As a business advisor, I have to recommend even to established companies that they review and revamp their competitive strategy now, even if it appears to be working today. Create a team culture for personalized service. The real challenge is to win massive consumer preference repeatedly. You need to be part of a larger ecosystem.