Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

Customer Custom Product Marketing 85

InfoChachkie

JANUARY 20, 2014

A version of this article previously appeared on Forbes. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! If an article has numerous social shares (i.e., For instance, Yelp calls out establishments which attempt to manipulate their reviews. What a bargain.

Social Media 274

Social Media Media Technical Review Software Review 274

InfoChachkie

JANUARY 20, 2015

A version of this article previously appeared in the Wall Street Journal. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! With a name like Smucker’s, it has to be good.”

Customer 100

Customer Custom Technical Review Software Review 100

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. It gives the best customer experience of any phone.

Customer 97

Customer Custom Software Review SaaS 97

TechCrunch LA

APRIL 12, 2018

Both programmers, the two reconnected after doing stints as custom developers during and after college, and then when they were developing tools for their families’ businesses as residential contractors in the Los Angeles suburb of Glendale. These kinds of technologies, unlike AI, don’t automate away workers.

Glendale 271

Glendale Los Angeles Startup Technical Review 271

Tech.Co

JANUARY 3, 2020

Customers are happy, clients are beaming, and the revenue just keeps rolling in. In this article, we'll go over a few examples of the most essential business tech you're going to need to compete in 2020. With these insights you can make informed decisions and boost repeat customers, without having to invest too much money.

Technical Review 91

Technical Review Software Review Social Media Platform 91

Both Sides of the Table

MARCH 19, 2013

This article initially appeared on TechCrunch. The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. We only want software revenue.” Let me explain why: 1.

Startup 403

Startup Sales Software Review Technical Review 403

Both Sides of the Table

JULY 13, 2012

The New York Times recently ran an article titled, “ Tech Companies Leave Phone Calls Behind.” But this article missed the real trend. But only from customers. That’s because you are not their customer. The customer are advertising agencies and brands themselves. That doesn’t sound right!

Mobile 311

Mobile Technical Review Google Screening 311

InfoChachkie

FEBRUARY 19, 2014

A version of this article previously appeared on Forbes. Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. This base fee includes the call volume typical for a customer of their size.

SaaS 215

SaaS Pricing Sales Customer 215

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. free weekly Infochachkie articles! Decreasing Your Customer Acquisition Costs.

Customer 164

Customer Custom Advertising SEM 164

InfoChachkie

MARCH 16, 2016

A version of this article previously appeared Forbes. However, they clearly have a long term impact on the customer’s overall satisfaction and thus their propensity to purchase additional products in the future. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles!

SaaS 100

SaaS Startup Software Review Development Team Review 100

Startup Professionals Musings

AUGUST 13, 2022

Maxwell Wessel, in a classic article in the Harvard Business Review on this subject, points out the exception successes of Zappos in Las Vegas, Sendgrid’s massive growth in Colorado, and RightNow’s $1.5 Today, Silicon Valley is the consumer and enterprise software capital of the world. The list goes on and on.

Technical Review 123

Technical Review Oracle Software Review Ideas 123

InfoChachkie

FEBRUARY 9, 2010

He also spearheaded a number of fundamental software breakthroughs, including creating the basic hardware / software architecture which resulted in the creation of the third-party personal computer (PC) software industry. free weekly Infochachkie articles! Designed CD-ROM filing system and created Universal Software Bus.

IBM 124

IBM IBM Software Review Customer 124

InfoChachkie

OCTOBER 27, 2014

A version of this article previously appeared on Forbes. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! As noted on the label, each bottle of beer, "includes the full length album" in the form of a download code displayed under each cork. The Sounds Of Silent Partner.

Marketing 187

Marketing Software Review Startup Ideas 187

Startup Professionals Musings

APRIL 4, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer. Apply for contests and business grants.

Tips 104

Tips Startup Technical Review Equity 104

Both Sides of the Table

JUNE 17, 2013

This article initially appeared on Inc. In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Customers sometimes buy things spontaneously without thinking through what their actual need is. The goal is to get the customer speaking about their organization. Click here.

Sales 367

Sales Slides Startup Customer 367

InfoChachkie

NOVEMBER 15, 2011

Article first published as Why Selling To The Government Can Downgrade Your Startup on Technorati. Now, more than ever, government agencies in the US and abroad are lousy startup customers. free weekly Infochachkie articles! First Greece, now Spain and Italy. I am not a government contracting expert.

Startup 207

Startup Outsource Development Software Review Sales 207

SoCal CTO

AUGUST 3, 2010

5 Lessons from 150 startup pitches - A Smart Bear: Startups and Marketing for Geeks , July 11, 2010 I just reviewed several hundred startup pitches for Capital Factory. Between this blog and reviewing applications to Capital Factory I see hundreds of pitches a year. Most were on paper and video; 20 were invited to pitch in person.

Startup 217

Startup Venture Capital Blogging Software Review 217

SoCal CTO

APRIL 8, 2010

9 Reasons Why Many Smart People Go Nowhere - Life Beyond Code , March 29, 2010 You would have met many smart people who live a mediocre life. Death By Competitive Analysis - Steve Blank , March 1, 2010 Trading emails with a startup CEO building an iPhone app, I asked him why potential customers would buy his product.

Startup 150

Startup Software Review Competition SoCal 150

InfoChachkie

NOVEMBER 23, 2015

A version of this article previously appeared on Forbes. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Tech Diligence - Consider The Source. Rather, we value entrepreneurs' time and thus our diligence generally includes introducing them to potential customers and partners.

Venture Capital 100

Venture Capital Technical Review Software Review Southern California 100

InfoChachkie

JUNE 30, 2014

A version of this article previously appeared on Forbes. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! For instance, at the time we invested in The Resumator , purveyor of software which facilitates the hiring process, the company had spent less than $10,000 on marketing.

Marketing 193

Marketing Software Review Product Social Media 193

Startup Professionals Musings

MAY 24, 2010

In this article, I’m broadening the definition of partner from co-founder to “business partner.” If one of your core values is exceeding your customer expectations for quality and service, and your potential partner ascribes to the low cost, high profit mantra, a successful partnership is highly unlikely over the long-term.

Software Review 92

Software Review CTO Hire Outsource Development Startup 92

Both Sides of the Table

APRIL 12, 2018

It is an LA-based company that was recently acquired by Amazon, which you can read more about in this incredibly well-researched article. Hardware + Software The world is filled with investors who will tell you, “We don’t do hardware.” But why did Ring succeed when the entire market kept saying that Nest was going to be the winner?

Startup 247

Startup Pricing Product Marketing 247

Xconomy

JUNE 3, 2016

Even though most services are usually not subject to sales tax, some states are now asserting that certain online services are taxable either as software, data processing, or information services, even if the type of service would not be taxable if delivered the old fashioned way – by people – rather than computing platforms.

Sales 62

Sales Company Companies Software Review 62

Startup Professionals Musings

NOVEMBER 9, 2019

Maxwell Wessel, in a classic article in the Harvard Business Review on this subject, points out the exception successes of Zappos in Las Vegas, Sendgrid’s massive growth in Colorado, and RightNow’s $1.5 Today, Silicon Valley is the consumer and enterprise software capital of the world. The list goes on and on.

Startup 97

Startup Technical Review Oracle Software Review 97

Startup Professionals Musings

JUNE 30, 2019

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer. Apply for contests and business grants.

Startup 87

Startup Technical Review Equity Incubator 87

Tech.Co

JULY 24, 2017

I suggest to customize your pitch for them. If you hired an outstanding front-end software engineer, chances are they are friends with other outstanding software developers. But oftentimes, due to their large network, superconnectors are overwhelmed with opportunities. But how do you go about pitching your friends?

Networking 83

Networking Startup Software Review Conference 83

socalTECH

MAY 7, 2010

One is software, which is very much like software-as-a-service, where we deliver that software to publications and conferences, to enable rich media on their sites. That helps the reader figure out what are the key elements of the research, and whether the reader wants to spend more time digging into the article.

Journal 124

Journal Technical Review UCSD Web 124

InfoChachkie

DECEMBER 5, 2011

Article first published as Eleven Startup Tips From Mark Cuban on Technorati. In 1983 he founded MicroSolutions, a personal computer software reseller and system integrator, headquartered in Dallas, Texas. free weekly Infochachkie articles! Note: This is an installment in the Iconic Advice series. Mark’s Startup Tips.

Tips 274

Tips Startup Entrepreneur Ideas 274

Both Sides of the Table

AUGUST 28, 2009

We went through the euphoria of massive exposure at the time of our launch due to an article that ran in the Financial Times. Our software wasn’t fully baked. We hadn’t even thought about having a customer support line or who would staff it. Let your compass be based on your customers. You should.

Startup 331

Startup Press Customer Custom 331

Startup Professionals Musings

APRIL 2, 2011

Gemassmer Startups struggling for survival are not uncommon, due to economic changes, management problems, or product issues. This is a hard and painful process for everyone, but it’s usually better than the alternative of liquidating or losing the assets and antagonizing many customers. By Ernst H. Optimize staffing requirements.

Course 88

Course Software Review Customer Custom 88

Tech Zulu Event

JANUARY 19, 2012

The industry had seen unprecedented growth in the past decade due to a combination of factors, one of which was the United States’ economic recession. Due to the combination of these factors, marketers began to more heavily fund digital platforms. A study conducted by Rice University’s Jesse H. Getting Mobile-Ready.

Mobile 85

Mobile Software Review Statistics Technical Review 85

InfoChachkie

MAY 20, 2013

A version of this article previously appeared on Forbes. I became acquainted with Tige, when I was researching examples of exemplary online customer service. In the resulting article , I describe Tige''s deft handling of online trolls via the deft use of social media. As I got to know Tige, I became intrigued with his story.

Entrepreneur 235

Entrepreneur Startup Software Engineering Technical Review 235

SoCal Delicious

OCTOBER 8, 2012

To order presentation-ready copies for distribution to your colleagues, clients or customers, use the Order Reprints tool at the bottom of any article or visit www.djreprints.com. Order a reprint of this article now. See a sample reprint in PDF format. October 5, 2012.

Los Angeles 44

Los Angeles Software Review Technical Review Journal 44

InfoChachkie

NOVEMBER 10, 2011

free weekly Infochachkie articles! Old School Software Distribution Is Doomed. On December 10th, 1993, a small group of software developers in Shreveport, Louisiana changed the software world. However, the game’s impact on the software industry is indisputable. Estimates range from 10 million to over 50 million.

Entrepreneur 230

Entrepreneur Software Review Allegis Metrics 230

Both Sides of the Table

SEPTEMBER 28, 2014

You are particularly vulnerable if: You have revenue concentration (few customers each providing a large total of percentage of your revenue). You have a large number of startup customers (because when markets crash they have a funny way of going bankrupt quickly or cutting burn precipitously).

Startup 383

Startup Company Companies .Net 383

Startup Professionals Musings

MAY 16, 2015

Maxwell Wessel, in a classic article in the Harvard Business Review on this subject, points out the exception successes of Zappos in Las Vegas, Sendgrid’s massive growth in Colorado, and RightNow’s $1.5 Today, Silicon Valley is the consumer and enterprise software capital of the world. The list goes on and on.

Startup 109

Startup Technical Review Oracle Software Review 109