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Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our softwareteam? We hear them explain that their current softwaredevelopment is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?
I had my sales teams telling me we needed certain features to be competitive. I had my devteam asking for us to work through new architectural components to improve performance. I had my operations team telling me it was too hard for them to run analytics unless we built in our new BI platform. What did he know?
Way back in the early eighties, I was privileged to be part of the original IBM PC developmentteam, led by Don Estridge. Corporate entities operate under strict competitive and accounting rules. Internal legal reviews and required new processes were slow to finalize.
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