Startup Professionals Musings

AUGUST 14, 2019

Bill Murphy business success entrepreneur satisfactionAs the economy flourishes after some tough economic times, more and more people seem to be turning to entrepreneurship as an alternative to traditional employment. I applaud this trend, but caution all of you thinking this direction to approach entrepreneurship with your eyes wide open. It is not for everyone, as the entrepreneur’s path is fraught with challenges.

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socalTECH

MARCH 14, 2019

Los Angeles-based Heal , which operates a mobile app driven, in-person, "house call" service which lets users schedule in person doctor's visits at their home or work, says it is seeing higher satisfaction, cost savings, and "significant" time savings from its patients. heal patient satisfaction house calls medical doctor demand ondemand saas mobile

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Startup Professionals Musings

MAY 6, 2017

Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. There has to be more to your business today than making money, to get employee engagement and satisfaction. And there is nothing like success to put fun and satisfaction back into your work, and the work of your employees. Sophie Wade entrepreneur future of work satisfaction startup

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Startup Professionals Musings

NOVEMBER 7, 2012

entrepreneur startup happiness satisfaction businessBuilding a startup is hard work for low pay, it’s risky, and it requires total responsibility to make it work. Yet, many entrepreneurs are the happiest people I know. On the other hand, I know many unhappy individuals who are always partying, have minimal commitments, and little responsibility. I suspect the real parameters of happiness have eluded these people.

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Startup Professionals Musings

DECEMBER 7, 2015

According to several reliable reports , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. Learn new skills that will make you an expert in that domain, and both satisfaction and wealth will follow. business entrepreneur job satisfaction startup

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socalTECH

MARCH 29, 2016

Santa Monica-based Comparably , the new pay and compensation comparison startup let by startup veteran Jason Nazar, has run the numbers over gender satisfaction at work, and finds that about as many women as men are happy about their pay--except in certain, specific work areas--but sharply differ in their satisfaction with their percentage of equity in the companies they work for.

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Startup Professionals Musings

OCTOBER 30, 2012

That’s the ultimate satisfaction. Every entrepreneur can learn from a mentor, no matter how confident or successful they have been to date. Even one of the richest, Bill Gates , still values his friend Warren Buffett as his mentor. Yet these relationships require special efforts on both sides to be productive and satisfying. Mentoring is not as simple as one person giving the other all the right answers.

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Startup Professionals Musings

OCTOBER 1, 2010

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. Tags: entrepreneur startup customer loyalty customer satisfaction A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest. Not too long ago, everybody thought customer loyalty was dead.

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Startup Professionals Musings

SEPTEMBER 16, 2020

It’s not only good for your business, but it will add meaning and joy to your customers, and will also enhance your personal satisfaction and well-being. customer satisfaction memorable customer experience Nicholas J Webb

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Startup Professionals Musings

SEPTEMBER 2, 2020

Great entrepreneurs are willing and anxious to tackle these control challenges, and get real satisfaction from their acceptance of the “buck-stops-here” position of a business owner. best entrepreneurs motivations satisfaction

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Startup Professionals Musings

APRIL 3, 2020

According to Gallup surveys , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. Learn new skills that will make you an expert in that domain, and both satisfaction and wealth will follow. disruptor entrepreneur kunal mehta satisfactionOnly 13 percent of workers are fully engaged in their job.

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Startup Professionals Musings

JANUARY 1, 2020

You’ve probably already made your resolutions for 2020, but if not, I suggest a renewed commitment to finding happiness and satisfaction in your chosen business lifestyle. The happiest people are the ones who can split their focus between work and family, and get value and satisfaction from both. entrepreneur happiness at work satisfactionWelcome to another challenging new year ahead!

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Startup Professionals Musings

JANUARY 1, 2016

You’ve probably already made your resolutions for 2016, but if not, I suggest a renewed commitment to finding happiness and satisfaction in your chosen business lifestyle. The happiest people are the ones who can split their focus between work and family, and get value and satisfaction from both. entrepreneur new year resolutions satisfaction startupWelcome to another challenging new year ahead!

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Startup Professionals Musings

JANUARY 2, 2016

Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly. business customer satisfaction favorites startupLet’s face reality -- no one can satisfy all the people all the time. In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes.

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Startup Professionals Musings

APRIL 19, 2017

Brian Tracy entrepreneur happintess satisfactionBuilding a startup is hard work for low pay, it’s risky, and it requires total responsibility to make it work. Yet, many entrepreneurs are the happiest people I know. On the other hand, I know many unhappy individuals who are always partying, have minimal commitments, and little responsibility. I suspect the real parameters of happiness have eluded these people.

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Startup Professionals Musings

DECEMBER 22, 2013

business entrepreneur happiness satisfaction self-actualization startup Building a startup is hard work for low pay, it’s risky, and it requires total responsibility to make it work. Yet, many entrepreneurs are the happiest people I know. On the other hand, I know many unhappy individuals who are always partying, have minimal commitments, and little responsibility. I suspect the real parameters of happiness have eluded these people.

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Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. competitors entrepreneur startup customer loyalty customer satisfaction businessA satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest. Herein lies an opportunity for startups to beat the big guys.

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Tech Zulu Event

AUGUST 12, 2015

Following are some of the powerful benefits of using business management software to transform business processes in a manner that produces the type of results that will improve a company’s customer satisfaction rating. Business Entrepreneurship Startups ads Benefit BPM software business management business process management Collaboration Content customer satisfaction Environment launching Learning Management sustainability Technology

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Technology Council

SEPTEMBER 4, 2008

Check out the latest edition of the SCribe Newsletter. Catch up on the latest news, see our upcoming event schedule, or visit the Websites of the sponsors that make this all possible. VentureNet tickets will sell out soon - so don’t wait to secure your seats! www.VentureNet.org Here are quick links to the feature articles in this issue: Term Sheet

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Tech Zulu Event

APRIL 14, 2012

Android Apps & Software Featured iOS iPhone customer satisfaction idealab incentives Marketing punchcard rewards programsCustomer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. You’ve taken care of the 1) product, 2) marketing, 3) overall experience (to garner positive reviews), but then what?

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Tech Zulu Event

APRIL 14, 2012

Android Apps & Software iPhone customer satisfaction idealab incentives Marketing punchcard rewards programsCustomer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. You’ve taken care of the 1) product, 2) marketing, 3) overall experience (to garner positive reviews), but then what?

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Startup Professionals Musings

APRIL 7, 2019

Image via Flickr by World Economic Forum As a long-time mentor and advisor to new business owners, I can attest to both the need for mentoring, and the satisfaction that comes from watching an aspiring but tentative entrepreneur grow into someone capable of changing the world. Today we need it to improve engagement, confidence, and work satisfaction for all business professionals. lessons mentoring satisfaction value

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TechCrunch LA

JULY 29, 2020

We continue to see high levels of customer satisfaction and improved health outcomes when care is delivered in the home. “The doctor’s office is dead.”

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Startup Professionals Musings

JANUARY 4, 2021

Based on my own mentoring experience, here are seven key lessons I have learned, and offer to you as a potential source of inspiration and satisfaction, after some success in your business: Relationships are the real key to business success.

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Tech.Co

DECEMBER 4, 2020

Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. By Frank Gruber and Jen Consalvo.

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Berkonomics

APRIL 27, 2017

Unlike your vision, which can’t be measured, there is a satisfaction in each step toward achievement of your goal. We’ve spent several weeks discussing your vision for success, and whether you could be the next Ford, Jobs or Musk. Now it’s time to make this more tangible, more real – by attaching personal goals to this vision we’ve created together for you. So, your vision tells the world what you want to be as you contemplate how you will change the world for the better.

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TechCrunch LA

OCTOBER 16, 2019

The company has already signed corporate partners like Accenture, JPMorgan, Hilton, Bank of America and Procter & Gamble, and Huffington says customers have already seen results in lower rates of employee attrition and better employee satisfaction results on surveys. .

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Startup Professionals Musings

MAY 16, 2020

New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. At the same time, you can never let up on the work and the sweat required for continuous innovation, exemplary customer satisfaction, and staying ahead of competitors: Marketing is a never-ending challenge.

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socalTECH

AUGUST 14, 2019

Power, its 2019 Smart Thermostate Satisfaction Report says that overall satisfaction for smart thermostats has increased from 2018, as the firm said that manufacturers have focused on easing installation and use of those smart thermostats, and also are communicating to their users how much money they are saving once installed. Interestingly enough, two established thermostat manufacturers-- Lennox and Carrier --had the highest satisfaction ratings, followed by Nest.

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Berkonomics

JULY 21, 2016

Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. Learning / growth perspective: Measures of employee satisfaction, employee turnover, employee education and skill advancement. Business unit managers are under lots of pressure to perform, and occasionally are tempted to step over the line finding ways to look better than reality reflects.

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Berkonomics

AUGUST 24, 2017

It took two long years for the company to fully recover its lost reputation after the actual problem was fixed to the satisfaction of all. Close. Let me illustrate this insight with a personal story.

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TechCrunch LA

SEPTEMBER 21, 2019

HappyOrNot nabs $25M for its customer satisfaction terminals . Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy news pertaining to startups and venture capital. Before I jump into today’s topic, let’s catch up a bit. Last week, I profiled an e-commerce startup Part & Parcel. Before that, I wrote about Stripe’s grand plans.

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socalTECH

SEPTEMBER 29, 2020

HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D. Los Angeles-based HONK Technologies , which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. According to HONK, it has signed up Wawanesa Insurance, and will manage the roadside assistance program for the insurance company. Financial details of the deal were not announced.

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TechCrunch LA

JUNE 24, 2020

Ellis noted with satisfaction that the new spot at Vandenberg has a special quality: “It’s the southernmost site, and since we fly south, we don’t overfly any other major launch sites. Relativity Space has a new customer for its 3D-printed rockets: Established satellite maker and operator Iridium, which has picked the company for launches in 2023.

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TechCrunch LA

NOVEMBER 7, 2019

Wrench’s technology-enabled mobile mechanic service saves customers time and money – resulting in high customer satisfaction and lifetime value,” said Stuart Nagae, Director of Venture Capital at Vulcan Capital. Wrench , the Seattle-based on demand vehicle maintenance and repair service for consumers and fleets, has raised $20 million in its latest round of financing.

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Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. Problem solving is a full-time task in business.

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Berkonomics

NOVEMBER 24, 2016

Well, how about the satisfaction that – at least for some of our customers – we have achieved that lofty mission we set out to create way back when all this started. Repeat customers, raving fans, angry backlashers, commodity shoppers. Oh boy, what a range of loyalty these represent. And in your years, you may have experienced all of these. Here’s another way to look at the ladder to an ideal customer loyalty relationship.

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Berkonomics

MARCH 26, 2020

The effect of your action is magnified several-fold at the output stage of your business, leading to increased customer satisfaction and increased profits. So many tasks; so little time. As a manager, you have a number of critical tasks that are general to your position as opposed to specific to your industry.

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Southern California Edison Blog

MAY 15, 2020

Enterprises using dark fiber can scale up their bandwidth and network speed if they need to host more media content, which increases overall customer satisfaction by reducing slow video load times. Users trying to stream video originating from a low latency network are likely to become frustrated as the media becomes slow to load and its quality becomes choppy. Without the proper bandwidth, your enterprise is limiting its ability to effectively host videos and load other forms of content.

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Startup Professionals Musings

NOVEMBER 30, 2020

I see no reason not to balance these frustrations with the satisfaction of more conventional work accomplishments and the people relationships we all need to thrive. There has long been a big debate about the best approach to starting a new business.

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Berkonomics

JANUARY 3, 2019

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. Eighty percent of all businesses purchased by another company or by a new investor-operator fail to meet the stated expectations of the buyer after one year.

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Berkonomics

JANUARY 3, 2019

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. Eighty percent of all businesses purchased by another company or by a new investor-operator fail to meet the stated expectations of the buyer after one year.

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Berkonomics

SEPTEMBER 8, 2016

Will the requested outcome advance any of your goals – or just provide an increment of satisfaction? Are we who issue orders to associates or employees ever acting as jerks? We’d never like to think so, or we wouldn’t do it in the first place. If someone is saying “This is confusing to me” when you’ve given an instruction or order, there are a number of ways to respond. Of course it may be appropriate to explain your reasoning, or ask what part of the instruction is confusing.

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