What the Past Can Tell Us About the Future of Social Networking
Both Sides of the Table
DECEMBER 5, 2010
If you were a newly minted, venture-backed consumer Internet company you had to have a deal with AOL to reach your customers. I’ve written extensively on the topic , but in a nutshell it is: an RSS reader, a chat room, instant messaging, a marketing channel, a customer service department and increasingly a data mine.
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