Hard Decisions Require Empathy
Both Sides of the Table
APRIL 1, 2020
In the words of my friend and a CEO with whom I work, “Yeah, I know I need to make some cuts because our demand has changed, but I want to do this with a scalpel and not with an axe.” He enacted a program to proactively offer payment holidays to customers in obviously “hit” industries like travel & entertainment. you should do it.
Let's personalize your content