Both Sides of the Table

FEBRUARY 9, 2013

I researched the pricing of the car at TrueCar – not because we’re an investor – but because it gives you complete price transparency over what other people in your area paid for a car. It got me thinking about the tech industry. A few years ago I headed out to China for a few weeks on a tech tour.

Conference 398

Conference Technical Review Truecar Software Review 398

Both Sides of the Table

APRIL 4, 2011

Only one guy in the room knew – their tech lead. Once you churn a user due to stability or performance problems it can be hard to get them back. 4 times / 100 means if a customer uses your app frequently (say 10-20 times / day) then they are crashing nearly every day. Customer Acquisition. per customer!

Metrics 346

Metrics Startup SEO Customer 346

Both Sides of the Table

JANUARY 16, 2012

I get approached about clean tech or biotech periodically – I don’t focus on these. In ad tech there’s Seth Levine at Foundry Group and both Dana Settle & Ian Sigelow at Greycroft. If it were a sales campaign to a CMO you would naturally think about having customer references. Right for my stage?

Develop 366

Develop Development Funding Venture Capital 366