The 1/9/90 Rule of UGC & Why It’s OK to Have Lurkers
Both Sides of the Table
AUGUST 24, 2010
What Quora has done is wrap social networking around Q&A with the more clever next-gen UX I’ve seen. creation of social status within the organization for having contributed. They need to have the right tools, social status, rewards and stickiness to your product because they don’t want to abandon their creation.
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