Remove SaaS Remove Screening Remove Technical Support
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How To Make Freemium Customers Generate Revenue For Your Startup

InfoChachkie

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support.

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5 Simple Tactics To Make Freemium Users Pay

InfoChachkie

In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. Anyone, including well-healed, large companies, could offer state-of-the-art technical support for free.

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Rebranding Should Be Driven By Growth, Not Desperation

InfoChachkie

For instance, at Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) the company’s name reflected our mission to enable independent experts to directly access customers’ computers and fix their technical problems. dotbomb crash, we abandoned the technical support marketplace and began licensing our screen-sharing technology.