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In my own experience with technical startup founders, I still find it hard to name one who was also good, or even interested in financials or business operations. A mistake often made by new business owners due to the unfamiliar new workload is to ignore and lose existing relationships with outside advisors as well as team members.
Even better, we resolved all of them to full satisfaction and refunded all monies requested. I checked with our Director of Delight and she assured me we gave a full refund to both and that we formally responded to this within the required time, but the BBB website had a technical issue. Please advise. Not too shabby IMHO!
Based on my experience advising new entrepreneurs as well as more mature businesses, I recommend the following strategies for building business momentum, while still optimizing the limited resources of every small business: Find more customers that like what you do best. Focus first on finding more of the right customers.
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