InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits. Shots On Goal.

.Net 168

.Net Satisfaction Customer Custom 168

InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits. Shots On Goal.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

InfoChachkie

MARCH 23, 2015

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

DECEMBER 22, 2021

Happy customers quickly become your biggest advocates, today reaching far beyond friends and family, and they make traditional marketing efforts pale in comparison for growth, loyalty, and new customer acquisition costs. Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. entrepreneurs consistently claim to be happier , and have a higher net worth than employees. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. In fact, U.S. This disconnect will kill your career.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

InfoChachkie

JULY 14, 2009

As discussed in Inventors vs. Innovators , most entrepreneurs iterate on preexisting ideas to the point that the inventions represent marketable value propositions upon which sustainable companies can be created. Conversely, most inventors are not entrepreneurs. If necessity is the mother of invention, obsession is the father of innovation.

Entrepreneur 153

Entrepreneur Ideas Writing Startup 153