2015 Customer Mentor Satisfaction 
Tech.Co
DECEMBER 4, 2020
It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. co-founders.
Startup Professionals Musings
OCTOBER 10, 2015
Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Another article indicates that 80 percent of customers continue to base some portion of their buying decisions on their perceptions of the company’s ethics. Set the bar high on standards.
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Startup Professionals Musings
NOVEMBER 2, 2015
Creating an innovative new business is guaranteed to test your skills, patience and determination, and you need to derive satisfaction from the journey, as well as the destination. That means practicing non-defensive listening to key advisors, team members and customers. You can’t solve a problem if you don’t see one.
Startup Professionals Musings
OCTOBER 2, 2015
Bring in expert advisors and mentors to set initial goals, and build recovery plans. Don’t allow your startup to “fail by success,” meaning too many orders delivered and inventory required for big customers, before their long payment cycle kicks in. Marty Zwilling First published on Entrepreneur.com on 9/23/2015.
Startup Professionals Musings
DECEMBER 26, 2015
Most successful entrepreneurs, including Bill Gates and Mark Zuckerberg, maintain mentor relationships with key advisors that they highly respect. By prioritizing customer need and value first, you will more likely achieve the satisfaction of seeing your paradigm shift become reality.
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