Tech.Co

DECEMBER 4, 2020

It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. co-founders.

Commerce 206

Commerce Statistics Customer Custom 206

Startup Professionals Musings

FEBRUARY 21, 2015

Yet as I mentor entrepreneurs around the country, it still seems to be one of the least understood approaches to startup funding, with more myths than accredited angels and professional venture capital investors combined. The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return.

Venture Capital 108

Venture Capital Angel Satisfaction Equity 108

Startup Professionals Musings

OCTOBER 10, 2015

Apply the same high bar to product quality, employee satisfaction, social responsibilities and customer service. It’s important to learn from peers, advisors and mentors that the required mindset must be combined with specific actions, including the ones outlined above, before value can be harvested.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

OCTOBER 2, 2015

Innovative products and services always take longer to develop than anticipated, and quality problems pop up where least expected. Bring in expert advisors and mentors to set initial goals, and build recovery plans. Marty Zwilling First published on Entrepreneur.com on 9/23/2015. The solution fails to come together.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105