Startup Professionals Musings

JULY 25, 2018

It’s easy to see how cultures go astray, for example, when you pay only for sales volume, but expect a high focus on customer satisfaction. Establish metrics on the culture, as well as the product. These metrics need the same top management attention as customer retention and sales metrics. Place shapes culture.

Metrics 57

Metrics Startup Netflix Customer 57

Startup Professionals Musings

OCTOBER 8, 2018

You need to communicate quantified and updates goals quarterly, including the metrics to assess progress and success. The best companies have found that it’s important to constantly prepare team members for moving to the next level, through mentoring and training, rather than trying to keep them in their current role.

Technical Review 84

Technical Review Customer Custom Startup 84

Startup Professionals Musings

JANUARY 9, 2019

Your role is to provide mentoring and support as required. Annual bonuses tied to production metrics are nice, but these will not generate the long-term trust and loyalty you need to set the culture. Provide training and mentoring directed at career growth. Marty Zwilling First published on CayenneConsulting on 12/27/2018.

Customer 92

Customer Custom Mentor Training 92