6 Keys To Competitive Advantage By Memorable Service
Startup Professionals Musings
JANUARY 18, 2023
With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. This new definition applies equally to brick-and-mortar stores, as well as online platforms. Marty Zwilling First published on Inc.com on 1/3/2023.
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