This Week in Venture Capital – Episode 3
Both Sides of the Table
APRIL 21, 2010
The idea is that in a world in which companies need to deal with customer support requests from Twitter, Facebook, email, phone, IM, etc. And of course the big question is whether Salesforce.com can out innovate these startups (especially after their acquisition of InStranet ). Collaboration in business starts and ends with email.
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