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TouchCommerce Launches New Chatbot Product, TouchAssist

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Agoura Hills-based TouchCommerce has added a new chat bot product called TouchAssist , to its lineup of services and software, the company said this morning. TouchCommerce said its new product, aimed at brands, will offer up "intelligent" automated conversations with customers, all linked into TouchCommerce's live assistance services.

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TouchCommerce Takes On Contact Centers

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Agoura Hills-based TouchCommerce has launched a new product aimed at contact ceners, saying that it has launched a new product called TouchConnect. touchcommerce contact center software touchconnect self service customer support chat' READ MORE>>.

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Tipalti Takes $13M To Automate Mass Payments

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Agoura Hills-based Tipalti , a developer of software to automate mass payments--for example, for affiliate advertising firms and marketplaces--has raised $13M in a funding round, according to the company. The Series B funding came from Wicklow Capital. READ MORE>>.