InfoChachkie

FEBRUARY 10, 2014

A version of this article previously appeared on Forbes. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! As Wired magazine pointed out in a January 2013 article , "It’s a Hail Mary pass for a company that held 44.5 A Band-Aid On A Gushing Artery. However, after the Internet 1.0

Technical Support 250

Technical Support Marketing Advertising SaaS 250

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. free weekly Infochachkie articles! Anyone, including well-healed, Big Dumb Companies, could offer state-of-the-art technical support for free.

Customer 162

Customer Custom Technical Support Startup 162

InfoChachkie

MARCH 9, 2015

A version of this article previously appeared in the Wall Street Journal. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Anyone, including well-healed, large companies, could offer state-of-the-art technical support for free. Let''s face it.

Technical Support 100

Technical Support Customer Custom Demand 100

InfoChachkie

JANUARY 20, 2015

A version of this article previously appeared in the Wall Street Journal. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Unfortunately, we completely abandoned the “technical support marketplace” after the dot bomb crash and began licensing our screen-sharing technology.

Customer 100

Customer Custom Technical Review Software Review 100