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Innovative Services Are A Huge Boon For Startups

Startup Professionals Musings

I saw this trend highlighted well in a recent book, “ Profiting From Services and Solutions ,” by renowned academics Zeithaml, Brown, Bitner, and Salas. Here is just a sampling to give you the idea: Software as a service (SaaS). These range from extended warranties, to home delivery and setup, to on-site technical support.

Services 101
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The social Web in 2010: The emerging standards and technologies to watch

SoCal Delicious

Social APIs in mobile devices that understand the Web (and things like Portable Contacts) have not yet emerged in the iPhone or Android SDKs other than some local address book access. Novell was rated the top provider of Linux technical support. Dion Hinchcliffe Get Enterprise Web 2.0

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