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6 Keys To Preserving A Positive Business Image Online

Startup Professionals Musings

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. In reality, most people will never find negative content, unless a link appears on the first page of search engine results.

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10 Keys To A Credible and Trusted Internet Web Domain

Startup Professionals Musings

Smart potential customers only visit and buy from credible and memorable websites. In the past, if your startup had a website presence, the company was credible by definition. Until the company name is a famous brand, you are the brand. Follow-up for customer satisfaction. People buy from people. They will exit quickly.

Web 117
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10 Ways To Highlight The Credibility Of Your Website

Startup Professionals Musings

In the past, if your startup had a website presence, the company was credible by definition. Until the company name is a famous brand, you are the brand. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. People buy from people.

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The Planned Iteration Startup Launch Minimizes Risk

Startup Professionals Musings

The traditional mode of starting a company has been to plan a serial process, where you complete once all the steps, leading to the “big bang” launch of the company. Then you assess feedback, adjust your offering, and iterate until you get it right (have some very satisfied customers). Use social networking to start the wave.

Startup 101
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Protect Your Business Reputation Online Or Lose It

Startup Professionals Musings

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. In reality, most people will never find negative content, unless a link appears on the first page of search engine results.

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Every Startup Should Assume Pivots Will Be Required

Startup Professionals Musings

The traditional mode of starting a company is to plan a serial process, where you complete once all the steps, leading to the “big bang” launch of the company. Then you assess feedback, adjust your offering, and iterate until you get it right (have some very satisfied customers). Find customers, partners and channels early.

Startup 105
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6 Principles For Driving Online Reputation Management

Startup Professionals Musings

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. In reality, most people will never find negative content, unless a link appears on the first page of search engine results.