Your Customer Success Team Is Focusing On The Wrong Definition Of Success
InfoChachkie
AUGUST 22, 2016
The evening would not have been possible without the generous support of Rainforest QA and Cornerstone onDemand. He started by stating, “We track customer success.” In other words, are we measure whether or not we are truly making our customers more successful.”. In ServiceTitan’s case, its appointments and service calls.
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