Startup Professionals Musings

APRIL 1, 2020

Then design your product, marketing, shopping environment, delivery model, and support around that model. The customer experience is a function of satisfaction with both the service, support, and usability of complex products. Examples would include ADT as well as IBM. Service businesses to find the best solution.

Customer 123

Customer Custom Technical Review Examples 123

InfoChachkie

OCTOBER 24, 2011

There has recently been a common theme among the entrepreneurs I have interviewed and the conferences I have attended: despite the relatively weak state of the world economy, now is a great time to create a high-tech startup. Watson, IBM Founder. People are free or cheap because of the recession. Phoenix Effect. “If

Company 257

Company Companies Startup Study 257

SoCal CTO

DECEMBER 1, 2010

Has nothing changed since the early days of IBM? Freemium 101: Customer Conversion - Venture Chronicles , November 18, 2010 At Get Satisfaction we have had a freemium model from day 1, at then it was just free, no premium offerings existed so we’ve lived through a couple of key transition points and now are optimizing a model we know works.

Technical Review 175

Technical Review Startup Product Technology 175