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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. It’s time to end the automated email responses with the “do-not-reply” address.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. It’s time to end the automated email responses with the “do-not-reply” address.

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The Right Startup Advisory Board Has A Big Payback

Startup Professionals Musings

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95
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A Startup Advisory Board Dream Team is Priceless

Startup Professionals Musings

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95
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An Advisory Board is a Startup’s Best Investment

Startup Professionals Musings

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Invest 50